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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,449 Reviews

4,449 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 06, 2021

There was Great service. The staff is very Dedicated . And the most of Comfortable waiting room. More

by Priscillanaccarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Oct 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 06, 2021

Excellent fasttt friendly service ! So happy we purchased a Toyota!! This is our first!!! And we are sooo happy with the car and the service ! :) More

by Appleali79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Carlson
Oct 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We hope you love driving around in your new Toyota and we hope to see you again soon!

October 06, 2021

Great customer service they made sure that they fixed the problem with my vehicle. I was very satisfied with the work they did. More

by Bluerue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Oct 07, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one!

October 06, 2021

Great service and friendly trustworthy employees. After being screwed by Prestige Toyota in Kingston, I didn’t think I would find another dealer I could trust. I had been a customer of prestige for 19 year More

by rgrahan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Mike Giordano, Michael Cimorelli, Katherine Morcho, Arlanna Nazario, Alexis Dominick
Oct 06, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your business and look forward to working with you again in the future.

October 05, 2021

Good work guys keep up the good work and made sure you got the best More

by hossani4321
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Oct 06, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 05, 2021

Everything went just fine from the ease of setting an appointment online to waiting less than an hour to have the work done. More

by JKNIGHTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Locastro, Alexis Dominick
Oct 06, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 04, 2021

The staff is pleasant to work with, however, the wait time for an oil change on a 2020 Hybrid Highlander was ridiculous at over 2 hours. With an appointment, it should not take that long. More

by FYERFLI1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
Oct 06, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. If we can assist you in any way please contact us at (845) 288-0892.

October 04, 2021

Great service…!perfect timing…The oil service, inspection and rotation were done very well. Great job More

by barranco57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 04, 2021

The dealership is always professional, courteous and explains in detail what was done to the vehicle. More

by LDUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 03, 2021

I always have a positive experience with this dealership. They are cordial, accommodating and professional. More

by Gpal1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Oct 04, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It sounds like you had a great experience at our dealership and we hope to see you again soon!

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