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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,385 Reviews

4,385 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 30, 2021

Easy to make an appointment there was not a long wait for one. Car was done within a few hours. Kept in contact with me via text. More

by Kippiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 31, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 27, 2021

Service has always been very good. Never a bad experience. Sometimes have to book appointment far in advance but understandable. It would be really amazing if they also washed the car every other More

by Mike91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 30, 2021 -

DCH Wappingers Falls Toyota responded

Mike, thank you for taking the time to share your experience! It's a pleasure to know you had such a great experience at our dealership and our team was able to assist you. We hope to see you again soon!

August 26, 2021

Great location, professional staff, informed me and made me well aware of problems with my car that I would not have known about (brakes). I have a Toyota vehicle and will definitely have my car serviced he More

by chefytech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like you had a great experience working with our team and they were able to provide you with outstanding service. We look forward to seeing you again in the future!

August 26, 2021

Quick! Had an appointment for the following day… dropped it off the day before for a quick / easy service so they had it done the same day! Usually wait a while… appreciate Alexis Dominick and the service More

by mr_seanc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis Dominick
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!

August 26, 2021

I thought everybody was very courteous and professional however I bought my car in for 25,000 mile check up plus inspection and there was something underneath my car that they had a screw in I was there fo More

by cconnie2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know his name as you walk in he had a desk to the right
Aug 30, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

August 26, 2021

Picked up car quickly. Did the job in promissed time. People friendly place. Thank you !! X X X X X X X X X X More

by maltvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 27, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

August 25, 2021

I have always found this dealership very professional, knowledgeable, friendly, and willing to go the extra mile for us. It doesn't matter if its Avi, Mathew, Jason, Corey or Mike, ( I am sure I left som More

by uhasz@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Michael Cimorelli
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the exceptional five-star review! We truly appreciate your kind words and loyalty to our dealership. We look forward to working with you again in the future!

Aug 26, 2021 -

uhasz@aol.com responded

I always look forward to coming t DCH Toyota. Have a rewarding summer and Fall and stay well and safe, Lou and Kathy Juhasz

August 25, 2021

Had a 3pm oil change and car was finished after 5 had to continue to ask if my car was ready.upset that I paid for this service when I bought the truck More

by pmercado74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact Benjamin Carlson at 845-296-4261.

August 24, 2021

I don’t mind bringing my car into Toyota Wappingers. I’ve had pretty good experiences for the most part. Jason was great this last service. More

by Queensongbird1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Aug 25, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience! We're happy our service department could assist you and provide you with outstanding service!

August 22, 2021

The staff was very helpful Joseph W. Was very informative. Show us everything about both SUV, CX3 and the Subaru Accent. I will recommend people to go buy a car at DCH Toyota. Thank you More

by MSAMSON235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph W
Aug 23, 2021 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so pleased to know you had such a great experience working with Joseph and he could provide you with outstanding service. We look forward to working with you again in the future!

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