Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
3,825 Reviews

3,825 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
December 06, 2019

Professional and friendly Allison Croshier was professional and friendly when she checked in my Corolla. It was a pleasure leaving my car with Toyota and trusting them to servi More

by KCYBYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Dec 06, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We are happy to hear that Allison was able to assist you. We look forward to seeing you again in the future for service

December 06, 2019

Coolant flush and refill. Mike explanined the actual cooling system flush to me when I wanted to know if it was just a drain and refill. It sounded very thorough to me. I also More

by FRANKLINDA1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Dec 06, 2019 -

DCH Wappingers Falls Toyota responded

Thank you so much for the positive feedback! We are happy to hear that Mike was helpful during your visit

December 06, 2019

Excellent Service Experience Alicia Verven did a great job as my service advisor. The service was performed promptly and efficiently. My wait was shorter than anticipated and the More

by Dartthecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 10, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to give us your feedback! We are happy to hear that Alicia was helpful and provided a five-star experience.

December 03, 2019

Scheduled Maintenance and State inspection I always bring my car to DCH Toyota in Wappingers because your are getting Toyota Certified mechanics to service your car and they always let you know More

by IZZY900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Lindsay Mahavik
Dec 03, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 29, 2019

Service advisor excellent. Service ???? On time took me right in. As for quality when filling fluids coolant splashed all over engine. Could be more caring. I have pics. Thanks. More

by cjshea051067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us! We appreciate your positive feedback and we hope to see you again in the near future.

November 28, 2019

Quick Thorough Friendly & Efficient Alicia in service is the best I called at ten and she was able to get me in by two the same day and the service department had my truck in and back to More

by JD703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your feedback and we hope to see you again in the near future.

November 28, 2019

Very long wait. And had to go back Very nice people. Very helpful. Just had to wait for almost 3 hours. Also had trouble with the cover on the truck. They asked me to bring truck back. More

by mgotsch13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilfrin Quezada, Michael Cimorelli
Dec 02, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to review us. We appreciate your feedback and we look forward to seeing you again in the near future.

November 27, 2019

Excellent I stopped in for my 10,000 mile service. I was taken care of promptly by Alicia. They took my truck and all service was done within an hour. The accom More

by clapp24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star rating! We appreciate your positive feedback and we hope to see you again in the near future.

November 27, 2019

Very very good Service advisor Tom...really nice guy ..knew exactly what was wrong ..very knowledgeable , respectful, efficient !!! Had me back in my car in a day More

by PBJ360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom is all i know...at desk in service
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We appreciate your positive feedback and we look forward to seeing you again in the near future.

November 27, 2019

Great first service Dine very fast, efficient with friends facilities Clean and relax waiting room The car was ready fater than the promised time I would recommend th More

by ajgruszko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Nov 27, 2019 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We appreciate your positive feedback and we hope to see you again in the near future,

...
245
...