DCH Wappingers Falls Toyota - Service Center

I thought Michael Newsham went above and beyond in making our first experience at Toyota enjoyable. My wife’s entire immediate family has done business there for over our first experience at Toyota enjoyable. My wife’s entire immediate family has done business there for over More

i needed warranty work done and they squeezed me in to get the work done i pushed it off for a long time they had the parts the next day thank you get the work done i pushed it off for a long time they had the parts the next day thank you More

Had ordered part next day it was in and installed clean dealership and polite informative parts department waiting are is spotless and they even sell weather tech products dealership and polite informative parts department waiting are is spotless and they even sell weather tech products More

Had rain-guards installed, however, they do not fit properly. Once window is rolled down you cannot put it back up because it hits the rain guard! You have to push out the rain-guard in order for the properly. Once window is rolled down you cannot put it back up because it hits the rain guard! You have to push out the rain-guard in order for the window to close. The person who had it installed was told "just wait a couple of days, eventually it should work, if it does'nt come back". Really? Are they supposed to magically stretch out or something? Obviously they are the wrong ones or the wrong size. Now we have to make another trip to the dealer for something as simple as rain-guards. More

Fast reception, comfortable waiting area, quick service. I was seen almost immediately after pulling into the bay, Service rep listened to my concerns and offered options...and then came to find me in waiti I was seen almost immediately after pulling into the bay, Service rep listened to my concerns and offered options...and then came to find me in waiting area to discuss estimate and next steps. More

As usual, my service appointment was done in record time and my customer service guy Evin told me everything I needed to know. No surprises! Another perfect DCH Wappingers Falls Toyota experience! They are and my customer service guy Evin told me everything I needed to know. No surprises! Another perfect DCH Wappingers Falls Toyota experience! They are THE best – great team. You can trust them. Wouldn't know what to do without them! More

Great people, service, and knowledge about their vehicles. Could not ask for a better group of people from whom to buy or to whom to take your car to keep it running perfectly. vehicles. Could not ask for a better group of people from whom to buy or to whom to take your car to keep it running perfectly. More

Evin is always pleasant, professional and accommodating. Knowing how far we come for service, he always goes out of his way to assist us - we always wait for our vehicles (we have 3 vehicles from DCH in our Knowing how far we come for service, he always goes out of his way to assist us - we always wait for our vehicles (we have 3 vehicles from DCH in our household). More

Your service has always been awesome, but my truck was totaled when it got rear-ended in your service bay. Even with some level of compensation from the insurance of the liable driver, I cannot find an a totaled when it got rear-ended in your service bay. Even with some level of compensation from the insurance of the liable driver, I cannot find an appropriate replacement tacoma with similar value to my tacoma. More

Michael Giordano was very attentive and helpful. Explained in detail the problem that the 2020 Rav4 had. Vehicle was purchased 1 month prior at the Johnstons Toyota dealer in New Hampton, NY. Veh Explained in detail the problem that the 2020 Rav4 had. Vehicle was purchased 1 month prior at the Johnstons Toyota dealer in New Hampton, NY. Vehicle was towed and left overnight at Wappingers Dealer. When I arrived Sat at 10 am car was repaired and ready to be picked up. First time in years that the service was outstanding. Thank you. More