DCH Wappingers Falls Toyota - Service Center

Professional and competent I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they we I was able to get an appointment in a reasonable amount of time. The staff was courteous and helpful. When an additional repair issue came up, they were able to provide me with a ride to my job four miles away, and to pick me up in the afternoon. More

25,000 mile service RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, RAV4 needed recommended service. Originally had a later appointment. They took me in a few hours early so I could get to a doctors appointment. Also, got me out of there as fast as possible. Highly recommend them. More

Car made strange noise I brought my car in on a Saturday afternoon late, Evin arranged for someone to look at lit and get a hold of tech support. He kept me in they loop the I brought my car in on a Saturday afternoon late, Evin arranged for someone to look at lit and get a hold of tech support. He kept me in they loop the entire time went over my options and got a strange situation fix fast and efficient and at a reasonable price. More

Routine service-oil change, check routine safety stuff, etc This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and This dealer has always been really great at servicing my older Rav4. They have always taken good care on the maintenance, leaving the car clean and all safety items checked. They have tvs to keep customers occupied while waiting as well as coffee. More

excellent service and care Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at m Josephine was extremely helpful and informative with my service needs. She helped me decide what repairs to handle then as well as what to expect at my next visit. I am always impressed with the exceptional treatment I receive at this dealership. I am a longtime customer and I plan on staying!!!!! More

Trust? Yes. Long wait? Yes It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 It took 2 hours for a frame recall inspection and oil change. But it resulted in need for a new frame (their cost when frame arrives), and a mere $33 total. But why so long given I had an appointment? However, I do trust them to do what is right after buying and servicing my last three Tacomas. More

I had to return to get antifreeze topped off for the EV MOTO I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like I had to return to the dealership to get the antifreeze topped off for the EV MOTOR. It was on the low line. Person said it was no problem to be like that. I have been driving for 56 year's and I know about maintaining a vehicle. More

Service Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on tim Employees were friendly and helpful. Kathleen Crosbie was very accommodating in seeing that my vehicle was done on time, so I could get to work on time. More

Great as usual! I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and h I have been taking my car here for 11 years, and always get good service. This visit my service adviser was Mike Giorano, who was very pleasant and helpful. More