DCH Wappingers Falls Toyota - Service Center

I would recommend, but service needs to improve. I found out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called out on my own that there was finally a fix for the fuel pump recall on my 2019 Avalon. I had to call the dealership to have it fixed. When I called the parts for the fix were not in stock, so I had to wait for several days. The check-in at the desks is confusing. My car was ready and I signed the paperwork but could not find my car. Had to wait for an advisor again, and he got the valet to bring car to front. I have bought 5 cars from this dealership. My brother recently bought a CAMRY Hybrid. I told him to visit DCH and he did, but got a much better deal at another dealership. More

weather stripping and headliner clips installed I purchased my vehicle here and they have been very helpful with the different things that needed attention. Thankyou to Kurt Kuehsel in sales and Ja I purchased my vehicle here and they have been very helpful with the different things that needed attention. Thankyou to Kurt Kuehsel in sales and Jayme Irkliewskij in service for their assistance! More

The service provided was excellant and quick .i would recommend this dealership. They are reliable and provide great customer service. The prices are very fair. recommend this dealership. They are reliable and provide great customer service. The prices are very fair. More

bad situation made better I received my new car on 71/20. On 8/5/20 it wouldn't start. My salesperson came to my house and jumped it and it was subsequently determined that I received my new car on 71/20. On 8/5/20 it wouldn't start. My salesperson came to my house and jumped it and it was subsequently determined that I would get a new battery. I went 8/6/20 to the dealership and they put in the new battery in about an hour. More

Outstanding Service It was outstanding from drop off to pickup. It went lick clockwork. I wish all dealerships worked like this. Great people and great service. I can't s It was outstanding from drop off to pickup. It went lick clockwork. I wish all dealerships worked like this. Great people and great service. I can't say enough. More

Service summary Service was fast and convenient and went well. Things were explained to me fully. Would recommend this service station to others. Easy to make an a Service was fast and convenient and went well. Things were explained to me fully. Would recommend this service station to others. Easy to make an appointement More

The staff at DCH Toyota is always top notch and 2nd to none. I could not imagine buying a car or servicing my vehicle anywhere else. none. I could not imagine buying a car or servicing my vehicle anywhere else. More

Thorough inspection of 2001 Tundra Treated 20 year loyal customer well. Will come back Good AND CONSIDERATE. LISTENED TO CUSTOMERS CONCERNS. TIMELY SERVICE AND KEPT WAITING TIME T Treated 20 year loyal customer well. Will come back Good AND CONSIDERATE. LISTENED TO CUSTOMERS CONCERNS. TIMELY SERVICE AND KEPT WAITING TIME TO A MINIMUM. More

Had running boards installed Made an appointment to have my running boards installed on my new Tundra. In and out in under 1 1/2 hours. Quick and easy. Made an appointment to have my running boards installed on my new Tundra. In and out in under 1 1/2 hours. Quick and easy. More

Excellent service Contacted DCH for regular service, inspection and recalls. Melissa coordinated everything . Parts needed to be ordered for the recall repair and the p Contacted DCH for regular service, inspection and recalls. Melissa coordinated everything . Parts needed to be ordered for the recall repair and the parts department took care of that. I appreciated the appointment reminders. Melissa scheduled the work for me and everything went well. Waiting for the car was no problem and I was put at ease when I saw the air purifier in the waiting area. The service was only about an hour and the recall service around 2. Very pleased with DCH. More