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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,408 Reviews

4,408 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 22, 2020

Car would not start. Jumoed car & drove it to Toyota Evin said to drive it straight to Toyota & he would take care of it. I did not have an actual appointment, but Evin accommodated me. Found out a "cell More

by mostrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jul 23, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy Evin went above and beyond to assist you and make your experience a great one. We hope your Camry is running smoothly!

July 21, 2020

Great work. Highly recommend this location for factory service. Also please give more explanation about what customer has to do after service like check tire pressure frequently, check windshield water et More

by puravpate
Recommend Dealer
Yes
Employees Worked With
Pinkal Patel, Evin Calderon, Mike Giordano
Jul 23, 2020 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to provide your feedback! It's a pleasure to know you had a good experience at our dealership working with our team.

July 21, 2020

Great first service Took my car in to Toyota for the first time. Great service, fast service, All went very quickly and very smoothly. Love my Toyota! Can't wait to come More

by jimp6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Alicia Verven, Michael Cimorelli, Donna Nuesslein
Jul 23, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Jim! We love to hear about our customers and the great experience they had!

July 20, 2020

Great dealership no pressure when purchasing or having service done. The place is spotless and all of the employees are courteous and knowledgeable! I plan on purchasing another vehicle from them in 6 mon More

by CHRISTOPHERIKONE
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jul 21, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great review, Christopher! We truly appreciate your kind words and look forward to seeing you again in the future!

July 20, 2020

Just what I want I drive up the door opens I drive in. Talk to the service agent. They take my car away and service it. I go into the waiting room and wait. They c More

by brucejames2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Raymond
Jul 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Bruce! It's a pleasure to know our team provided you with excellent service and got you out in a timely manner.

July 17, 2020

Recall service Appointment was easy. I was taken on time and then work was done in the time quoted. I was greeted politely and did not have to wait to check in. More

by rlmuzz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jul 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're happy you had a great experience and we look forward to seeing you again in the future!

July 16, 2020

Dropped my Corolla off for service and test drove some new cars I’m interested in while I waited - very helpful salesman, on time service More

by dbg100
Recommend Dealer
Yes
Employees Worked With
Juan Padilla
Jul 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're happy you had such a pleasant experience at our dealership. We look forward to working with you again in the future!

July 15, 2020

The Service Department Team was very helpful, informative and friendly, they were overall very efficient. My questions were promptly answered. Job was completed within specified time More

by Suzette
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Wilfrin Quezada, Romaine Newby
Jul 17, 2020 -

DCH Wappingers Falls Toyota responded

Suzette, thank you for the great five-star review! It's a pleasure to hear our service team provided you with amazing service!

July 14, 2020

Easy to set an appointment but oil change took about 2 hour. Car is brand new. Don’t know if it’s because of COVID because it was my first visit. More

by jeroenhofstede1
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Mike Giordano, Daniel Sweeney
Jul 15, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us warranted a 3-star review. If we can assist you further please contact us at (845) 288-0892.

July 14, 2020

very helpful did not have to wait long - kept up with the cleaning of the service center waiting area. if in when its time to return my lease I plan to stay with More

by gml1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry id dont remember who helped me
Jul 15, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're happy to hear you had such a pleasant experience and we look forward to seeing you again in the future!

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