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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,406 Reviews

4,406 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 29, 2020

Good Service Experience Friendly and efficient Service Advisor. Check-in process is easy and quick. I was seen on time. My car received the free 18 month service. The service More

by Dartthecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Stuart, A. Ott
Jul 01, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to hear that our team provided you with exceptional service and we look forward to working with you again in the future!

June 28, 2020

problem with toyota window issue (design/part quality). I have no issues with the service department. In fact I found their response to my repair needs to be great. my issue is with Toyota's window design/e More

by SOILSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember names.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

We appreciate your positive feedback regarding your experience! Thank you for being a loyal customer to our dealership!

June 27, 2020

DCH does a great job at providing a needed serviceI hate DCH does a great job at providing a needed service I hate to.have to mentioned it but there was a person in the waiting room coughing without a mask More

by waipuna14
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave your feedback. We're happy to hear our team was able to provide you with excellent service! We apologize for the experience in the waiting room.

June 27, 2020

Quick service Service department was willing to take me right away since my car was only two months old and I was already having an issue. They checked out the car More

by pjohnsto2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your positive feedback! We're so happy our team was able to assist you and help you resolve the issue with your car!

June 27, 2020

Simple and easy to use So far our experience has shown this as simple and easy to use. The car has been quite error free and not needed much routine maintenance so far, so n More

by jhouston58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We appreciate your business and look forward to seeing you again in the future!

June 26, 2020

MISSING THE CAR BEING WASHED. I THOUGHT THE LEAST THEY COULD HAVE DONE WAS TO WASH THE VEHICLE AFTER SPENDING OVER $25OO,00. NEXT TIME I WILL SHOP AROUND FOR BETTER SERVICE. More

by fazman226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear about your experience. We'd like the opportunity to speak with you so please call us at (845) 206-0521.

June 26, 2020

great service! great place to buy a vehicle and have service! I always buy my vehicles at DCH Wappingers They are efficient and knowledgeable Service personnel a More

by francessurak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We appreciate your loyalty to our dealership and look forward to seeing you again soon!

June 26, 2020

Oil Change I had gone in for an oil change and didn't have to wait long at all! Staff is always very efficient and pleasant to speak with. More

by gleesoncasey218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
June 26, 2020

Because of the outstanding work consistently done by Rob and Evin, I will never shop for a vehicle elsewhere, or get service work done elsewhere. Every experience with these 2 has been remarkable. More

by d.hunter94
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're happy Rob and Evin were able to provide you with exceptional service. We appreciate your loyalty to our dealership and look forward to working with you again in the future!

June 26, 2020

Easy inspection visit Very easy to drop car off and pick up later after inspection. In these times when we are all skeptical of being in crowds, this is the place to have a More

by marygsurf
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names of employees
Jun 26, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Mary! We're so happy our team was able to provide you with exceptional service. We look forward to working with you again in the future!

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