DCH Wappingers Falls Toyota - Service Center

Oil change I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my I had my oil change for the first time. It took 2 hours and they didn’t put the oil plug back in correctly. So it leaked oil All over the bottom if my truck and on my driveway. They did fix it and cleaned off my truck but still waiting on the driveway. More

70k Mile Service My service visit was very good. Check-in was efficient, thorough and friendly. Waiting area was clean and provided everything needed. Service clo My service visit was very good. Check-in was efficient, thorough and friendly. Waiting area was clean and provided everything needed. Service close-out / payment was fine. Thanks More

Professional quick service as usual. They immediately greeted instructed etc. friendly as well. I’m not sure who I spoke with masks for safety prevented close look. I was very pleased. greeted instructed etc. friendly as well. I’m not sure who I spoke with masks for safety prevented close look. I was very pleased. More

Too Expensive !! Was charged 225$ for an oil change and diagnostic check. Long wait, which only means more charge for labor. Was told I need $4,000 worth of work on my 2015 Camry. However good customer diagnostic check. Long wait, which only means more charge for labor. Was told I need $4,000 worth of work on my 2015 Camry. However good customer service. More

Took Great Care During this pandemic, I was surprised to know DCH was still servicing vehicles. When I arrived I was thoroughly impressed with the service team's resp During this pandemic, I was surprised to know DCH was still servicing vehicles. When I arrived I was thoroughly impressed with the service team's respect and use of appropriate behaviors. My truck was disinfected upon arrival and then again right before I got back in. More

Good Service Very happy w/ service, but although I gave coupon when I dropped off car, the coupon was not applied against the bill. I had to ask to have it appli Very happy w/ service, but although I gave coupon when I dropped off car, the coupon was not applied against the bill. I had to ask to have it applied and it took 15 minutes to correct the bill. More

Great service but wait time too long Service was great as usual, however the wait time was too long, especially since it did not appear to be particularly busy wit lots of customers and t Service was great as usual, however the wait time was too long, especially since it did not appear to be particularly busy wit lots of customers and the maintenance performed has been done considerably faster in the past More

Michael from service was very courteous and efficient. He made my appointment quickly and answered all of my questions patiently. I will definitely visit again. made my appointment quickly and answered all of my questions patiently. I will definitely visit again. More

Absolutely LOVE dealing with DCH— from the time I bought the car 3 years ago through oil changes and inspections. The place runs like clockwork and every member of the staff is friendly and accommodating! T the car 3 years ago through oil changes and inspections. The place runs like clockwork and every member of the staff is friendly and accommodating! Thanks for caring for me and my car! More

Thanks DCH Service Dept. Special thanks to Evin for a quick turn around, and chasing down an electrical gremlin!!...and also to Melissa for keeping me up to date! Special thanks to Evin for a quick turn around, and chasing down an electrical gremlin!!...and also to Melissa for keeping me up to date! More