DCH Wappingers Falls Toyota - Service Center

Excellent I was very happy with my experience in completing the recall. Everyone was very friendly and responsive to my requests. I appreciate their good work I was very happy with my experience in completing the recall. Everyone was very friendly and responsive to my requests. I appreciate their good work. More

service The service was done great, I received a call when the car was ready and went to pick it up with no problems. I will bring it there again for service The service was done great, I received a call when the car was ready and went to pick it up with no problems. I will bring it there again for service More

oil change I had to come in for an oil change, we were there about 1 1/2 hours, with 2 kids. They are very nice and very informative when you have questions, I w I had to come in for an oil change, we were there about 1 1/2 hours, with 2 kids. They are very nice and very informative when you have questions, I would have liked to be there a bit less time, but They did find another issue with our car and went over that with us. More

Customer Service DCH Toyota ls is a great place to have your vehicle serviced. The staff is very friendly as well as professional. Wouldn't take it any where else. DCH Toyota ls is a great place to have your vehicle serviced. The staff is very friendly as well as professional. Wouldn't take it any where else. More

Latest service appointment The representative was arrogant, dismissive and disinterested. He couldn't be bothered to listen to me description of the car's problem. He repeated The representative was arrogant, dismissive and disinterested. He couldn't be bothered to listen to me description of the car's problem. He repeated my statement as Just the opposite of what I said. Apparently an older female wasn't worth his his attention My previous experiences were professional and helpful More

70k Service The service was done in a timely manner and I was notified of recommendations and pricing but not pressured to do them all. I was informed of the pro The service was done in a timely manner and I was notified of recommendations and pricing but not pressured to do them all. I was informed of the progress every step of the way. More

Quick and Easy I am not a fan of going to the dealership for any kind of maintenance. In the past I have had bad experiences at other dealerships... but this one was I am not a fan of going to the dealership for any kind of maintenance. In the past I have had bad experiences at other dealerships... but this one was different. As soon as I got there I was helped. I did not have to wait at all. The friendly valet (Will) brought me inside to check in... Everyone I came across was very friendly and professional. I would recommend this dealership to friends and family! More

excellent service Tom Hackett the service Writer was very nice and helpful he got my Toyota in and out . The next service will be with Tom . Thank you !!! Tom Hackett the service Writer was very nice and helpful he got my Toyota in and out . The next service will be with Tom . Thank you !!! More

Disappointed Came in for: New tires w/ alignment A/c service Cabin filter Fix doors A/c making noise at pick up - has to bring back next day Filter nev Came in for: New tires w/ alignment A/c service Cabin filter Fix doors A/c making noise at pick up - has to bring back next day Filter never changed More

great service! Service was prompt and efficient. It is so easy to have my Corolla and Highlander serviced at DCH. This is one of the main reasons I purchase my v Service was prompt and efficient. It is so easy to have my Corolla and Highlander serviced at DCH. This is one of the main reasons I purchase my vehicles at this site. We will be looking forward to a new 2020 vehicle shortly and wouldn't purchase it anywhere other than DCH Wappingers. Thank you very much! More