DCH Wappingers Falls Toyota - Service Center

inspection The service dept was quite busy. Check in went smoothly. Wait was a little long. Evin came and got me as soon as my car was ready. Bathroom was clean. The service dept was quite busy. Check in went smoothly. Wait was a little long. Evin came and got me as soon as my car was ready. Bathroom was clean. More

Most comfortable "car thingy" I've experienced Usually, anything car-related is done by my husband but lately I've had to chip in because he's become very busy. So I took my Toyota for it's 10,000 Usually, anything car-related is done by my husband but lately I've had to chip in because he's become very busy. So I took my Toyota for it's 10,000 mile check up and all I had to do was hand over my keys & wait in the waiting area (that was extremely comfortable) for it to be done. Very easy. More

Tire Replacement There was an issue regarding the rear tires on my 2010 Yaris. After speaking with Mr. Burns, General Manager and having assistance from Dena Ramondo, There was an issue regarding the rear tires on my 2010 Yaris. After speaking with Mr. Burns, General Manager and having assistance from Dena Ramondo, the issue was resolved promptly. I could not have asked for better service; prompt, efficient and Ms. Ramondo saw to it personally that everything was done to help me. I would recommend DCH Toyota to all my friends and family. More

Excellent Service As always - my experience with service reps who assisted me with my service appt was excellent. Everyone is very attentive , always smilintg and will As always - my experience with service reps who assisted me with my service appt was excellent. Everyone is very attentive , always smilintg and will to assist in any way possible. I was in and out within 1hrs time. More

excellent Quick and efficient. I purchased new snow tires for my 2018 Toyota Tundra truck. The price was competitive and the service was excellent. I would reco Quick and efficient. I purchased new snow tires for my 2018 Toyota Tundra truck. The price was competitive and the service was excellent. I would recommend their service department. More

Good service as always I needed new rear brakes after getting an oil change earlier in the week. The job was done well and it only took a couple hours. Dena Ramondo was my a I needed new rear brakes after getting an oil change earlier in the week. The job was done well and it only took a couple hours. Dena Ramondo was my advisor. She emailed a quote for the brakes and made the appointment for me. She was very helpful. More

Damage from swipe to our 2018 Camry Michael Giordano was excellent; he was knowledgeable, fast, polite, and efficient. The only negative thing that happened was that I was not warned a Michael Giordano was excellent; he was knowledgeable, fast, polite, and efficient. The only negative thing that happened was that I was not warned about the cost of the buffing labor. More

Positive experience, as long as scheduling is not important I always enjoy visiting DCH for service. The only thing that bothers me is why make a 11am appointment for a simple oil change and then still have to I always enjoy visiting DCH for service. The only thing that bothers me is why make a 11am appointment for a simple oil change and then still have to wait for pickup? I was informed by 1pm the car would be ready. I showed up at 2 to allow for margin only to find out the car just went in. If I was waiting for the car I would have been living in the dealership for 1/2 of my Sunday. It's a mystery to me and I was not in a rush, but this would have been a big problem for some customers. I I'm trying to help the dealership with these comments not be a complainer. More