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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,339 Reviews

4,339 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 01, 2018

Great experience I went in about a problem on my truck and Dena helped me out immediately. She was truly the best and did not stop until she could find a solution. She More

by jempty.f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Nov 01, 2018 -

DCH Wappingers Falls Toyota responded

We’re delighted by your review! Thank you for the kind words about Dena, and we look forward to the next opportunity to provide you with great service!

November 01, 2018

Always a great experience although I was a bit caught off guard by the cost, they always go to great effort to explain and educate you , very helpful in understanding More

by waipuna14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 01, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the recommendation! We aspire to make sure that our guests always feel informed and comfortable with their experience here at DCH Wappingers Falls Toyota!

November 01, 2018

I was 20 mintes late and instill was able to keep my appoint I was 20 mintes late and i was able to still come in and keep my appointment. I called to reschdule andvthecservice advisor said to still come i ln � More

by sb576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steinke
Nov 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We are glad you were able to keep your appointment. We hope to work with you again.

November 01, 2018

Excellent Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to More

by JUDGEBOYAJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli
Nov 02, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

November 01, 2018

Great customer service This dealership has very friendly and efficient employees. Evin in particular is always so great! He is always so friendly,efficient and organized. More

by CNSAMMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Nov 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the 5-star review and kind words about Evin! We are so happy to hear that you enjoyed your experience with our dealership.

October 31, 2018

Great service and on time. The service department employees are helpful and very welcoming! The service area is very nice and a great place if you are waiting. I purchased new More

by APV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie, Dena Ramondo
Nov 01, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

October 30, 2018

Great service, a quick and efficient the schedulers do a gtreat job as well. Friendly courteous service! Wish they offered coupons for a free car wash since the town wouldn't let them bu More

by Doug73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Alicia Verven, Michael Cimorelli
Oct 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future.

October 30, 2018

Enjoyable experience! My vehicle was serviced in a timely manner! Enjoyed the comfortable waiting room and the coffe and cookies. The phone battery charger is very conveni More

by RICHIETULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Oct 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for this amazing review!

October 30, 2018

My recent service at DCH I was driving by the dealership and wondered if they would service my vehicle without an appointment. To my surprise it wasn’t an issue. Within 10 min More

by RSUDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Dena Ramondo, Alicia Verven
Oct 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share such a great review of our service department! We are glad you felt valued and well taken care of, and we look forward to next time.

October 29, 2018

The experience was great. The service is professional in the quality of the work. Customer service is great in how they attend to your needs. The waiting area is comfortable as More

by DIONNE.LASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Oct 29, 2018 -

DCH Wappingers Falls Toyota responded

This is great to hear! We certainly strive for this with every guests' visit with us, and we are certainly proud that we could provide you with this experience!

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