DCH Wappingers Falls Toyota - Service Center

Great Service Service was exceptional, as always. Every item is throughly discussed and there is never pressure to do more work than necessary. The entire facility Service was exceptional, as always. Every item is throughly discussed and there is never pressure to do more work than necessary. The entire facility is spotlessly clean and the waiting area is cordial and comfortable. With my 20,000 mile service everything was complimentary, including my vehicle inspection. At the conclusion of the work, everything was again explained and all of my questions answered. I observed the same with all the customers in the waiting room. They really care about their customers and make them feel valued. More

Wonderful Experience My experience at DCH Wappingers Falls was a great one. They make it extremely comfortable for those that wait for their cars. The service is great a My experience at DCH Wappingers Falls was a great one. They make it extremely comfortable for those that wait for their cars. The service is great and professional. The waiting area is very comfortable, they have computers if you need is and refreshments. Everyone is very friendly. More

Professional and Effo Allison was great to work with. Very thorough in making sure all my concerns were documented and addressed. Service technicians performed a quality Allison was great to work with. Very thorough in making sure all my concerns were documented and addressed. Service technicians performed a quality car service and also made sure my concerns were addressed without over selling needless repairs. More

10,000 service Evin is fantastic. He really does a great job and is very personable. A pleasure to work with.he gets the job done.I will always deal with Evin. Evin is fantastic. He really does a great job and is very personable. A pleasure to work with.he gets the job done.I will always deal with Evin. More

Oil Change I was checked in immediately when I arrived. I said I planned to wait for my car. I was instructed to go to the waiting room, that it would be about a I was checked in immediately when I arrived. I said I planned to wait for my car. I was instructed to go to the waiting room, that it would be about an hour. The coffee station was clean and well stocked.The waiting room was comfortable. The rest room was clean. It was less than an hour when my car was ready. More

Engine seized Took out the extended gold warranty on my used car and I am so glad I did. Engine seized and warranty covered 100 % of the job. Dena Ramondo was amazi Took out the extended gold warranty on my used car and I am so glad I did. Engine seized and warranty covered 100 % of the job. Dena Ramondo was amazing she would keep me updated through the whole process. More

Everyone was friendly and helpful. Thank you Dena for being so welcoming and friendly! Great experience overall. Most relaxing part of my day! Waiting area was comfortable. Coffee bar i Thank you Dena for being so welcoming and friendly! Great experience overall. Most relaxing part of my day! Waiting area was comfortable. Coffee bar is nice touch. More

Thanks Scheduled Toyota Care service handled with friendliness and efficiency. Waiting room is mostly comfortable. Coffee is good. Bagels with cream cheese o Scheduled Toyota Care service handled with friendliness and efficiency. Waiting room is mostly comfortable. Coffee is good. Bagels with cream cheese or butter are offered in the morning (although I eat neither). More