DCH Wappingers Falls Toyota - Service Center

Waiting time too long It took 1.5 hours for oil change and tire rotation. Is this normal wait time for these services? I also wish there are snack packs available in add It took 1.5 hours for oil change and tire rotation. Is this normal wait time for these services? I also wish there are snack packs available in addition to free beverages. More

Enjoyable Experience My visit was very pleasant, Evin went through my service request. He also pulled up the work history and saw the appointment write up listed the wro My visit was very pleasant, Evin went through my service request. He also pulled up the work history and saw the appointment write up listed the wrong filter needed. And clarified that w me. These are some of the reasons why Evin is someone who I continue to request for my service advisor. Evin is thorough, knowledgeable and extremely patient when responding to my questions. Thank you More

Reliable Service I take my car to the Toyota DCH in Wappingers & never been disappointed. A little pricey & a long wait, but you know you are going to receive quality I take my car to the Toyota DCH in Wappingers & never been disappointed. A little pricey & a long wait, but you know you are going to receive quality service! More

Slow for just 25000 mile checkup. I was greeted by one team member saying someone from my team would help me then said oh she is not around. I guess i'll have to help you. I did not I was greeted by one team member saying someone from my team would help me then said oh she is not around. I guess i'll have to help you. I did not feel welcome but more of a bother. I did mention i had to get to a memorial service and she said we will see. Didn't happen. I went late, maybe i should have canceled. More

EXCELLENT! Just great folks working there always pleasant and understanding! Quick to accommodate us at all times. Most are happy and smiling when they great us. Just great folks working there always pleasant and understanding! Quick to accommodate us at all times. Most are happy and smiling when they great us. We have purchased and lease from DCH. More

efficient My experience at your service center was pleasant. Everyone was helpful and courteous. I waited in a very comfortable area and the service was quick My experience at your service center was pleasant. Everyone was helpful and courteous. I waited in a very comfortable area and the service was quick. Thanks More

Very satisfy My service rep was Kathleen and she was great on everything my truck needed I will come back here again because of her attitude and personality. She c My service rep was Kathleen and she was great on everything my truck needed I will come back here again because of her attitude and personality. She communicates very well with a customer and understandstood my budget. I would surely come back again thanxs to her and the tech that worked on my vehicle. More

Great experience I gave a 5 star rating because of the great service dept and also sales in assisting me with an option on my car that I could not figure out. Went in I gave a 5 star rating because of the great service dept and also sales in assisting me with an option on my car that I could not figure out. Went in and out within an hour in both areas very accomendating More

Quick and professional I brought my car in for 10,000 mike service, and not only was my service writer considerate and knowledgeable, the whole process was quick and prompt. I brought my car in for 10,000 mike service, and not only was my service writer considerate and knowledgeable, the whole process was quick and prompt. More

Wonderful service appointment !! Easy drop-off and shuttle service to and from my fitness center. Many coupons and discounts off the bill. I also used the $60 cash back from a previou Easy drop-off and shuttle service to and from my fitness center. Many coupons and discounts off the bill. I also used the $60 cash back from a previous service. More