DCH Wappingers Falls Toyota - Service Center

Although I am please with the service, I am not pleasedwith Hi, how come you charge me, almost$100.00 when I received a notice that you offered $39.95-$59.99 for the same service.? Hi, how come you charge me, almost$100.00 when I received a notice that you offered $39.95-$59.99 for the same service.? More

Promise High, Deliver Low I had a 9:15 appointment and specifically asked if the service could be completed by 10:30, otherwise I would need to reschedule. I got out T 12:15... I had a 9:15 appointment and specifically asked if the service could be completed by 10:30, otherwise I would need to reschedule. I got out T 12:15....let's just say that I am not a happy camper. All they had to do is be honest and say "I don't know" .... Not cool. More

Service Review Mike was very friendly, polite and understanding to my situation and helped the best way possible to get me right service needed for my car! Mike was very friendly, polite and understanding to my situation and helped the best way possible to get me right service needed for my car! More

Warranty Repair Staff was friendly. Explanation of repair and possible cause of problem should have been better. Staff seemed reluctant to discuss any details of repa Staff was friendly. Explanation of repair and possible cause of problem should have been better. Staff seemed reluctant to discuss any details of repair under warranty. More

Ouick, and Easy Toyota Recall on my 2017 Tacoma, Fan blower motor was ordered. Service Department contacted me in less than a week, Appointment was made and total ser Toyota Recall on my 2017 Tacoma, Fan blower motor was ordered. Service Department contacted me in less than a week, Appointment was made and total service was less than an hour. More

Mike Giordano = quality service Mike Giordano in service kept me informed and worked with me to resolve a parts issue. He gave me confidence that he was operating with integrity and Mike Giordano in service kept me informed and worked with me to resolve a parts issue. He gave me confidence that he was operating with integrity and earned my respect. More

Good but not up to expectations I wish they could have given me my car washed. And I am still expecting my answer for the main issue of my leather from seats is getting ripped. This I wish they could have given me my car washed. And I am still expecting my answer for the main issue of my leather from seats is getting ripped. This is my brand new car and it happened in 2 months More

Always a great experience From looking at cars, getting quotes, test driving, purchasing and now scheduled maintenance, DCH Toyota has been amazing every step of the way. My q From looking at cars, getting quotes, test driving, purchasing and now scheduled maintenance, DCH Toyota has been amazing every step of the way. My questions are answered by friendly staff and I'm informed about next steps throughout the way. More

Excellent customer and repair service My Toyota Prius was purchased in 2006 from DCH. Thanks to the maintenance and small repair services at DCH it still runs like a dream. The service rep My Toyota Prius was purchased in 2006 from DCH. Thanks to the maintenance and small repair services at DCH it still runs like a dream. The service representative are the very best. More

Right on Time Purchased a new automobile in April and brought it in for its first service under my warranty. I waited for car. Customer service was excellent and Purchased a new automobile in April and brought it in for its first service under my warranty. I waited for car. Customer service was excellent and they took me in right on time. So far, we are very happy with service department. More