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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,395 Reviews

4,395 Reviews of DCH Wappingers Falls Toyota - Service Center

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July 28, 2018

10000 miles maintenance As a customer always like to hear “your car is running good and in all perfect condition”.yes yes yes yes yes yes yes yes. This is why I like to come More

by Thomas Chu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 197015 Teemel Baran - Persa
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thomas, thank you for the 5-star review! We appreciate your business!

July 28, 2018

Very pleasant All the vehicles needs were taken care of with a wonderful staff. Staff was helpful and the service was well provided. We will bring the vehicle again More

by IRKA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review!

July 27, 2018

Quick and helpful Was helped right away and got everything done quickly and correct. Purchased vehicle here and will continue to give them my business. Love the coupons More

by ericgasparich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Dena Ramondo, Michael Cimorelli
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Erica, thank you for the wonderful review! We truly appreciate your business.

July 27, 2018

Great service I purchased three vehicles from this dealership, and price on new vehicles, are very competitive, and service is great. Very clean, well organized bui More

by NYBADGE105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for such a great review! We're glad you had a wonderful visit.

July 27, 2018

10000 mile service Alicia was friendly and knowledgeable about the services performed on my 2017 Camry. My vehicle was ready in the time frame it was promised. Your ser More

by rexhead120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're glad you had a wonderful experience with Alicia!

July 27, 2018

Rip off They overcharge significantly for service repairs. I needed to replace a side view mirror on my 2010 rav 4. They estimated a cost that would was 4x w More

by CZANGARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia Verven
Aug 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us a review. I am very sorry to see that you did not have a pleasant experience with our service department. We strive to provide our customers with 5-star service visits that include fair prices. At your earliest convenience, please contact me at (845) 296-4261 or email me at bcarlson@dchusa.com so we can further discuss your experience and hopefully come up with a solution. I look forward to hearing from you. Sincerely, Ben Carlson, Service Director

July 27, 2018

Good experience, Evin said I needed new tires. In the past I have found the service to be honorable so I purchased 4 tires. Robert Shaffer was the sales person I al More

by HMSEAVEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Schaeffer, Evin Calderon
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We're glad you had such a great experience with our dealership.

July 26, 2018

Fast and efficent service Delivered the requested service within the promised time frame. I had a remote starter installed. i was told one hour and they did it in that time fra More

by bartendo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review! We're so happy you had a pleasant experience with our service department.

July 26, 2018

Excellent service always. I love my service and I love my technician. They're the best! I travel quite a distance to this Toyota dealer because the people are so special to me More

by MUSIC4777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review!

July 26, 2018

Service The people I encountered were very friendly & helpful. The service was done in an excellent time span. And the waiting area was nice and clean. More

by majorjack3632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jul 30, 2018 -

DCH Wappingers Falls Toyota responded

Jack, thank you so much for the 5-star review! We're happy to hear you had a prompt and efficient service visit.

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