DCH Wappingers Falls Toyota - Service Center

no issues all went well staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room staffing are always polite and friendly , enjoyed the coffee and bagel, wait time wasn't bad the waiting area is very clean to include the rest room which is always a plus More

Tires I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the I specifically worked with Kathleen because of prior positive experiences. She goes the extra step to make sure that things go smoothly, and that the customer is happy. More

Greeted immediately, service in a timely manner. Greeted in a friendly manner, explained how long it would take, it was done exactly. The service dept. even rearranged our appt. to help us out. Greeted in a friendly manner, explained how long it would take, it was done exactly. The service dept. even rearranged our appt. to help us out. More

Fast, efficient, friendly Alicia was bright, friendly and super efficient. I was in and out with my express service in 50 minutes and everything went perfectly, which helped m Alicia was bright, friendly and super efficient. I was in and out with my express service in 50 minutes and everything went perfectly, which helped me greatly with juggling my work schedule. Thank you Alicia Verven! More

Excellent Service I have been coming here for the past three years and never had an issue with them or my car. Excellent Customer service and Representatives. I have been coming here for the past three years and never had an issue with them or my car. Excellent Customer service and Representatives. More

Cool. Tom is an excellent employee, Evin greeted me Once I walked in the door. The service was quick, but the most important part of the dealership is the Tom is an excellent employee, Evin greeted me Once I walked in the door. The service was quick, but the most important part of the dealership is the manager of dept of transportation, Joseph Distefano. You can’t sit with us. More

Great experience I brought my RAV 4 in for its 25.000 mile service and was beginning to hear a grinding sound in the front brakes and had an air filter issue both wer I brought my RAV 4 in for its 25.000 mile service and was beginning to hear a grinding sound in the front brakes and had an air filter issue both were taken care of on the same day and the cost was reasonable. Alicia was very informative and personable she has such a great personality considering that she was stuck working on a Sunday she never said a negative thing about it. I would definitely use the service center for repairs needed beyond my service contract in the future. More

Terrific I had to have brakes serviced and had no option but to wait for servicing. I came early and had coffee and bagel, provided by DCH Wappingers Falls. Th I had to have brakes serviced and had no option but to wait for servicing. I came early and had coffee and bagel, provided by DCH Wappingers Falls. The waiting area is bright, personnel are friendly. It made my wait enjoyable, thank you! More

Kathleen was very informative as well as courteous Employees were all helpful and patient to my needs.The dealership is organized well and the bathrooms are always well maintained. Thank you for the n Employees were all helpful and patient to my needs.The dealership is organized well and the bathrooms are always well maintained. Thank you for the nice visit. More

courteous and efficient service I was most pleased with the courteous and efficient customer service received. Staff kept me posted on progress of repair work. Diagnosis of problem I was most pleased with the courteous and efficient customer service received. Staff kept me posted on progress of repair work. Diagnosis of problems was clearly explained. I am concerned, however, that there was a need to cut rotors with only 9700 miles. Specifically, how will this effect future wear and tear and repair needs. More