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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

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June 25, 2018

Fast Service, Great Experience Dena greeted me as soon as I arrived and got my car right in. The waiting area is great and helps the time fly by. I was in and out in under an hour f More

by DOUGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Eric Lahl, Dena Ramondo
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the great review, Dougie! We are proud to have earned your business over so many years. We look forward to the next time you stop in!

June 25, 2018

Experience at DCH Toyota Everyone at DCH Toyota is very professional and friendly. They always sit and explain all the work that needs to be done. Not pushy at all to get it More

by CHRISTINESCANDALIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier, Jennifer Korwatch
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you, Christine, for the fantastic review and kind words! We’re so glad that you have always had a great experience with us. We look forward to seeing you in August!

June 25, 2018

Quick Service Despite the waiting room being quite crowded, my car was done in about an hour and I was on my way! Alicia was friendly and helpful with my internet a More

by P.C.SCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review about your service visit! We’re so glad you found your experience to be quick and easy!

June 25, 2018

Warranty Service Mr. Giordano was friendly and helpful from the beginning of my appointment through the completion. Couldn't have been nicer.. Oil change and tire rota More

by dgdwn47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We are glad we were able to make your experience quick and easy. Please come back again soon!

June 25, 2018

Couldn't be happier Great prompt service, I got squeezed in for a routine maintenance oil change. Staff is excellent here! Quick in and out, everyone so friendly but Mike More

by Cargo_vroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the wonderful review. We’re happy to hear that Mike provided top-notch service during your visit!

June 25, 2018

Routine Maintenance Folks are friendly and courteous. The car was ready in a timely manner. Waiting room refreshments were appreciated. Car is running well and we appr More

by john.latino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words and great rating, John. We are so glad you stopped by!

June 24, 2018

INSPECTION Our inspection only took an hour and we were most satisfied when it was "on the house." That was a pleasant first. See you in 3,000mi. for a checkup. More

by PAMELABECKER910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never got his name!
Jun 28, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the great feedback, Pamela. Thanks for taking the time to leave a comment, and we will be happy to see you again in 3,000 miles!

June 23, 2018

Great and friendly service The service I received was great and Dena was extremely accommodating. I did not have a scheduled appointment and I did not have to wait long before m More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about your service experience with Dena. It’s great to hear that you were treated to a quick and easy visit!

June 22, 2018

Very customer focussed Excellent customer focused. I didn’t feel cheated on price at all. They were really fair. The service only took 75 minutes and mike in service was ver More

by mikediedrick14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

We are delighted to hear that you were happy with the service and price you received! Thank you for your kind words and 5-star review!

June 22, 2018

Quick and Friendly Service was great, fast... Waiting area was clean... Told me the truck had a recall and that was taken care of with no problems...Thanks More

by JOHN.F.HUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Jun 25, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the stellar review, John! We’re glad to have made your recall service smooth and easy!

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