DCH Wappingers Falls Toyota - Service Center

Service Performed NYS Inspection 5000 Maintenance Replace front wheel cover All Items were completed in a reasonable time while I waited for the vehicle,and enjoye NYS Inspection 5000 Maintenance Replace front wheel cover All Items were completed in a reasonable time while I waited for the vehicle,and enjoyed a cup of coffee. More

As always Evin has always made me feel welcome and at ease. (As have Daryl, and many more) I am always expertly taken care of by this awesome, friendly dealersh Evin has always made me feel welcome and at ease. (As have Daryl, and many more) I am always expertly taken care of by this awesome, friendly dealership (DCH. This is my 3rd Toyota over the years from them and sales, service and management are wonderful. Thank you all 😊 More

Great Service The service was quick and easy. Oil change, tire rotation and new windshield wipers. Mike processed the request quickly, the work was speedy and the The service was quick and easy. Oil change, tire rotation and new windshield wipers. Mike processed the request quickly, the work was speedy and the checkout and payment was easy. More

Awesome service as usual Every time I go in for any type of service it's always top notch with the quoted wait time being exactly what they say it is. Every time I go in for any type of service it's always top notch with the quoted wait time being exactly what they say it is. More

Maintenance service and NYS inspection Kathleen is friendly, courteous and customer oriented. Besides the normal every 5000 mile maintenance check that I do regularly, Kathleen had a thorou Kathleen is friendly, courteous and customer oriented. Besides the normal every 5000 mile maintenance check that I do regularly, Kathleen had a thorough check done on my Prius as I am planning on taking a long trip with it. She went over the results thoroughly with me. They found I needed to have the front brakes done (first time in 145,989 miles) and she went over the two options I had with their respective cost. I opted to have new brakes. Kathleen is a professional and a pleasure to work with! More

Thank you .. everything about my service experience was great. I will definitely be back myself and recommend you to others. Kathleen was very friendly and he .. everything about my service experience was great. I will definitely be back myself and recommend you to others. Kathleen was very friendly and helpful. More

Best group of people I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I w I came in for an oil change and as always the crew here is different than any other dealership. They are all so friendly, helpful and consistent! I was in and out within the hour not that hanging out in their waiting area is all that dreadful- cookies/coffee HGTV on a big screen.... cant complain :) Thank you guys! Especially Daryl who took care of my moms billing issue that nearly gave her a heart attack! More

Excellent as always In and out as quick as ever with me leaving 100% satisfied. Always friendly, professional and courteous staff. Highly recommend using them for any typ In and out as quick as ever with me leaving 100% satisfied. Always friendly, professional and courteous staff. Highly recommend using them for any type of service. More

Fuel Injection Service and Other I went in for a fuel injection service, which they quoted at $189 (Mamaroneck DCH quoted at $159 - it's surprising that anywhere in Westchester would I went in for a fuel injection service, which they quoted at $189 (Mamaroneck DCH quoted at $159 - it's surprising that anywhere in Westchester would be less expensive). While doing this service, they found I also needed a new serpentine belt ($187), transmission fluid replaced ($235 - they said it appeared to have never been replaced) and coolant system service ($180), so I had those done as well. Just over $800 and 3 hours in all. Not fun but Kathy was very pleasant to deal with and, given that my RAV4 is over 8 years old and has over 143K miles, an expensive visit like this every now and then is not surprising. I've been to DCH Wappingers Falls Toyota many times and will continue going there. On the whole, I'm a satisfied customer and feel the service department consistently delivers a good customer experience. All of the individuals I've ever dealt with have been pleasant and courteous. Also, the waiting area is comfortable and customer friendly and that's a big plus as I always need to wait for my vehicle. More

VERY overpriced. Every time I bring my cars in I feel I'm being ripped off. They upsell too much and are VERY overpriced. I don't trust them. Every time I bring my cars in I feel I'm being ripped off. They upsell too much and are VERY overpriced. I don't trust them. More