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Dallas Lease Returns
Dallas, TX
7,873 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,873 reviews
May 31, 2024
Brad Hoang went above and beyond any previous experience I have had in over 4 decades with either auto dealerships or auto sales managers. Brad was honest, direct, knowledgeable, dependable, and his integr I have had in over 4 decades with either auto dealerships or auto sales managers. Brad was honest, direct, knowledgeable, dependable, and his integrity and follow through is unmatched in my 40 plus years of experience in auto purchases. In these economic times it's refreshing to see there are still a few good ones out there! I can see why this dealership, Dallas Lease Returns, has such a high rating if Brad Hoang is any indication of the quality of the rest of their staff and managers. I don't often give customer reviews, but credit should be given when earned. Thank you again Brad Hoang. I will be back for my next purchase. Kevin Ryan- Colorado More
by visionaryrealty
Employees Worked With
May 30, 2024
I greatly appreciated Kayla’s authenticity and honesty in moving through the purchase process! As someone with sales experience myself, I appreciated the transparency amongst Dallas lease returns staff. moving through the purchase process! As someone with sales experience myself, I appreciated the transparency amongst Dallas lease returns staff. More
by pcaleb.freund
May 30, 2024
This company is AAA! Blanca is the absolute BEST! 10 stars all the way! We highly recommend! Next time we’re looking for a car, we’ll come here first! Blanca is the absolute BEST! 10 stars all the way! We highly recommend! Next time we’re looking for a car, we’ll come here first! More
by Dickenscarol
May 30, 2024
Kayla and Chris and all the staff I encountered did a wonderful and professional job. No surprises. Quick and easy experience. I see why you win the dealer awards. Much deserved! wonderful and professional job. No surprises. Quick and easy experience. I see why you win the dealer awards. Much deserved! More
by donrobbins2004
May 30, 2024
Within 24 hours I was driving home with a beautiful suv. Best sales agent I’ve ever dealt with in my life! Really accommodating ❤️ Best sales agent I’ve ever dealt with in my life! Really accommodating ❤️ More
by serlyssa
Employees Worked With
May 30, 2024
Found them by accident while looking for an suv. Took a chance and drove 70 miles to look at a car and bought it on sight! Pete was very easy to work with and made it the easiest car buying experie Took a chance and drove 70 miles to look at a car and bought it on sight! Pete was very easy to work with and made it the easiest car buying experience we have ever had!! More
by msinks1
May 30, 2024
This was my 3rd car purchase from Dallas Lease returns. Pete made it another great experience for us. I would highly recommend calling Pete if you need a new car, truck or SUV! Pete made it another great experience for us. I would highly recommend calling Pete if you need a new car, truck or SUV! More
by Jeff G
Employees Worked With
May 29, 2024
I searched Auto Trader for days to find the truck I wanted and finally came across "the one" at Dallas Lease Returns. It was exactly what I was looking for. Charlie Pollard was quick to respond to my wanted and finally came across "the one" at Dallas Lease Returns. It was exactly what I was looking for. Charlie Pollard was quick to respond to my inquiry. He made the whole process so quick and easy. I didn't even have to leave my house. He had the truck delivered to me. Charlie is absolutely the best salesman, so friendly and caring. He made sure I was 100% satisfied with my truck. Thank you for the best experience purchasing a vehicle. I will definitely recommend Charlie and Dallas Lease Returns to all my friends and family. More
by emowens85
Employees Worked With
Charles Pollard
May 29, 2024
This was by far the BEST purchase experience that I have ever has. It was quick, easy, and I felt heard. Kerron was AMAZING he was able to find exactly what I was looking for and he was able to get me in an ever has. It was quick, easy, and I felt heard. Kerron was AMAZING he was able to find exactly what I was looking for and he was able to get me in and approved in record time I have been telling everyone I know about Dallas Lease Return and the salesman that I felt is the best in the metroplex. More
by Shunwallace218
Employees Worked With
May 29, 2024
Great service he has all the patience in the world and explains to your understanding. Most recommend place to get a car so you know what you buying explains to your understanding. Most recommend place to get a car so you know what you buying More
by akresijanet
Employees Worked With
Toronto Harrison
