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Dallas Lease Returns

Dallas, TX

5.0
6,875 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,875 reviews

June 09, 2023

Toronto was very responsive to our questions. He listened to our wants and let us test drive the car overnight. When it came to the purchase he answered all our questions and we feel we got a fai More

by Ske41
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Toronto met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2023

Pete is the Gold Standard for car buyers done with the big dealerships. I always feel like the most important customer he has and I never want for anything. My concerns, my requests….anything at all, Pete More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Luke! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 07, 2023

Chris is an amazing guy and the most helpful dealer. He always goes above and beyond. I will always recommend! More

by jriggs9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 07, 2023

Both Rick and Kris were easy to work with. Smoothest purchase I've ever had at a dealership More

by lance26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 06, 2023

Can't express enough how Chris Mikell made the buying process smooth and stress free, the way it should be. The quality of vehicles offered, fair pricing, and genuine care for customers was apparent thro More

by Ron Hazlewood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! We are so happy Chris provided you with a 5 star experience. Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 06, 2023

WOW! I had a great experience with Dallas Lease Returns purchasing a vehicle in the past so I decided to call on them again. From my first phone call it w More

by HAndrade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jun 07, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2023

Mr. Davis was absolutely awesome. He contacted me after I had been turned down for the car I wanted. He was able to get me in that car with payments I could afford with the terms I would be happiest. My wif More

by Clif67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 06, 2023

Thank you for making the car buying process SO EASY for me! My friends who referred me were not kidding. Best car buying experience ever. I was in and out with a new car in under an hour and a half. I’m More

by Bwarren942
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 06, 2023

Shawn was awesome! He made the entire process very easy and I thought the car exceeded my expectations. I have already recommended Shawn and Dallas Lease Returns to a f More

by TadB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Jun 07, 2023 -

Dallas Lease Returns responded

It's great to hear that Shawn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 04, 2023

This was our first time leasing a vehicle, we are very satisfied with the service given. The facility was every clean and organized, our bars of expectations have been set very high. We highly recommend E More

by vazquezcecilia57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Dallas Lease Returns responded

Thank you, Cecilia, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Edgar here at Dallas Lease Returns.

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