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Dallas Lease Returns

Dallas, TX

5.0
6,913 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,913 reviews

March 24, 2023

Where do I even start? ! Pete and Christian were absolutely ah-MAZE-ing!!! This is our 3rd vehicle from Dallas Lease Returns, and they truly rolled out the red carpet for us More

by Racha P
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Christian and Pete were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 24, 2023

Brad worked very hard to get me a great deal on a truck. Couldn’t be happier with the experience More

by brmartin0607
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new truck, and we look forward to continuing to serve you in the future!

March 24, 2023

If you need a quality used vehicle and have special “wants/needs” call Brad Hoang at DLR. He listen to my needs and was diligent even though unexpected hurdles got in the way. Respectful, thorough, gen More

by 28hookem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

March 23, 2023

Pete provides exceptional customer service and goes above and beyond to make sure your experience is top notch. DLR provides me with the best buying experience every time! More

by AndySAllen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pete delivered such a great experience!

March 23, 2023

Anthony went above and beyond and got me the deal I wanted, and I love my car! More

by Rachel.d.rukes87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business, Rachel, and hope to see you again soon!

March 23, 2023

Flawless Experience. VIP Customer Care. Anthony was just… the BEST. We will deal with him in the future! More

by janlynnhen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Gomez
Mar 27, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 23, 2023

I appreciate the opportunity and prívele ge of being able to work with both Eric Taylor and Edgar Silva. They made my experience well-worth any challenges that presented themselves. More

by Coley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 22, 2023

Toronto was fantastic and extremely helpful! Made me feel welcomed and appreciated as a customer. More

by Jtp011235
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Toronto and our team appreciate your business and hope to see you again soon!

March 22, 2023

This is our 2nd purchase from Blanca and truly enjoy the experience. Having been in the retail business for over 50 years, it’s always about taking care of your customer. Blanca and the family at DLR genuin More

by bz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Blanca and our team, and we look forward to working with you again.

March 22, 2023

Very honest and forthcoming! Made buying a car a pleasant experience even when I was forced into it due to a wreck. More

by Cathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Dallas Lease Returns responded

Cathy, Thank you so much for your wonderful review! We are thrilled that Edgar had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

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