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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

March 12, 2025

The absolute best place to buy to buy a car. Brad is the absolute best experience More

by stgiddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brad and truly appreciate your feedback.

March 12, 2025

The dealership has a great and wide variety of cars and trucks. It’s a very clean and professional environment. Everyone I met was extremely nice and honestly seemed very happy to be there! JK was my sales More

by moschettij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Kenney
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for your very kind review. Johnny and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 12, 2025

Fraudulent Contracts, Forged Signatures, and Zero Accountability – Stay Away! I strongly advise against doing business with Dallas Lease Returns (DLR). My experience with this dealership has been More

by YouWillPay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kerron Sayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Dallas Lease Returns responded

We're sorry you had this experience!

Apr 04, 2025 -

YouWillPay responded

Your response is disappointing and dismissive given the seriousness of the situation. I presented documented evidence of forgery, altered contract terms, and deceptive business practices—all of which I reported to the CFPB, FTC, Texas DMV, Attorney General, and local law enforcement. This isn’t simply a “bad experience”; it’s potential criminal conduct. A public apology without an offer to resolve or even acknowledge the accusations only confirms your lack of accountability. I will continue to pursue this matter until justice is served.

March 12, 2025

It’s the only dealership we’ve ever used that is a pleasant experience. Absolutely no pressure. Everyone is friendly and helpful. And the vehicles always look and run great More

by cyndibro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Mar 12, 2025 -

Dallas Lease Returns responded

Cindi, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 11, 2025

Richard Bell at Dallas Lease Returns provided exceptional service. He made sure every aspect of my car purchase was handled correctly, resulting in a smooth and stress-free transaction. His dedication to cus More

by theobscure1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Richard, and our team, and we look forward to working with you again.

March 11, 2025

I had a great experience and definitely recommend. Rick was an amazing and helpful gentleman. More

by Sammi H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Dallas Lease Returns responded

Thank you so much for your kind words, Sammi, and for taking the time to leave us this wonderful feedback!

March 11, 2025

Overall, my experience was great. Everything went smoothly. Brandon and Blanca were very helpful and friendly. The car was in good condition. Highly recommend them to anyone looking t More

by Cm747468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon De Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

It's fantastic to hear that Brandon and Blanca provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 11, 2025

I just bought a beautiful Toyota Highlander from Brad and Dallas Lease Returns. I will always buy from Brad. He is honest and quick. Thank you Brad More

by martapinheiro27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let Brad or our team know if we can be of any more assistance. Congratulations on your new Toyota Highlander!

March 11, 2025

Best car declaró i have enero been Brad is a very helpfull salesman and honestpersoni did love doing bussines with Brad he didth a great job thank you very much More

by mimi16529
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Brad was able to help, and we hope to see you again!

March 10, 2025

I'm very happy with my vehicle purchase agreement with Derrick Davis and Dallas Lease Returns. They are quite welcoming and great at serving their customers. I'm glad to say that Derrick was very helpful More

by Horus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Dallas Lease Returns responded

We are very happy to hear that Derrick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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