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Dallas Lease Returns

Dallas, TX

5.0
6,913 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,913 reviews

October 11, 2022

This is my 5th car to buy from Chris! Always an outstanding experience! The team at DLR always makes it easy. I recommend to everyone I know. More

by Halfgrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

October 11, 2022

OUR FRIEND OF MANY YEARS, PETE HANKINS, IS A MAN WHO'S PATH WE HAVE NOT CROSSED SINCE 2001. HE EXEMPLIFIES TRUE FAITH, IN EVERY MOVE HE MAKES. MOM & I WERE TRYING TO BUY A VEHICLE,LARGER THAN WE OWNED, BU More

by Colt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Dallas Lease Returns responded

Colt, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 11, 2022

It was a most excellent experience. We found the car-buying process at Dallas Lease Returns to be nearly stress-free. Quality cars at fair prices. Scout Morris was helpful and answered More

by amn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scout Morris
Oct 12, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Scout know if we can be of any more assistance!

October 10, 2022

Awesome company who care for their customers! Everyone was super friendly and encouraged us to get the car that was right for us! More

by Tessa H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Dallas Lease Returns responded

Tessa, It's great to hear that Eric and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 08, 2022

Our experience with Dallas Lease Returns was excellent. It’s a much less stressful experience than dealerships. Scout was extremely helpful in answering our questions and the process was quick and easy. More

by grzairnjz3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett, Scout Morris
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 08, 2022

Richard was awesome. Very professional and seamless process. I would definitely recommend them. Very good selection of vehicles as well. More

by Bryan W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Richard was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 07, 2022

Buying from Dallas Lease was very simple and straight forward. They are easier to work with than a traditional dealership and had a great selection of used vehicles. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

October 07, 2022

My family just bought our 3rd car by Brad Hoang in the last 3 months, definitely coming back and recommend 10/10! Thank you!! More

by Angelina M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Angelina, for choosing Dallas Lease Returns.

October 07, 2022

Great customer service always. His honesty is immaculate, and makes you a priority! Highly recommend! More

by victorialuevanos5427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2022 -

Dallas Lease Returns responded

Thanks, Victoria, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 06, 2022

Eric was awesome to deal with and was more than willing to work with me. I would highly recommend him to friends. More

by Gordontaylor972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Eric had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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