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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

June 17, 2023

It was an easy process. I would say it took only a total of 2 hours to find and buy our new car! More

by Shekinah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Jun 18, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 17, 2023

Eric was waiting for me when I arrived. The whole process was very easy & they even got me a lower interest rate than my pre-approval! Best experience bring a car ever!! Thank you! More

by shymermaid74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2023

First off, it's indoors. This made it far more comfortable looking at vehicles with a 1 month old. We worked with Brad H. He was far from a "used car salesman" (in the stereo More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 17, 2023

Anthony was great! Not pushy at all and answered all my questions. He took his time to explain all the small details with me and had a fun loving attitude the whole tim More

by amandabeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Amanda, please do not hesitate to let us know. We are always happy to help!

June 17, 2023

OUTSTANDING! !! RICK truly simplified my life. He negotiated an exceptional price for my trade-in and secured an even better deal for my new BMW X5. The overall ex More

by Smile4Sha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rick to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 16, 2023

Rick was great to work with. He listened to my needs, was respectful of my time, and worked to secure a win/win for both of us. I typically hate the car buying process, but It wa More

by dwayne.renfroe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Dwayne, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 16, 2023

LaMarcus was PHENOMENAL! If you’re looking for someone who will go over & beyond this is your guy!!! He didn’t stop until I was approved! His customer service is MAGNIFICENT! More

by Latoya Shelby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jun 16, 2023 -

Dallas Lease Returns responded

Thank you, Latoya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

LaMarcus was a great salesman’s he worked hard from start to finish we went a lot of places to get what we wanted but when we got referred to LaMarcus it was a one stop no run around , he called and kept us More

by torim741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
Jun 16, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that LaMarcus was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2023

Muchas gracias Blanca por sus atenciones. Recomiendo a este dealer. Segunda compra y muy satisfecho. Recomiendo a este dealer y a Blanca More

by Lucioleos12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2023 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 16, 2023

Robert Yousef was spectacular and Anthony Zegarelli was amazing help along with Robert, they were amazing at communicating the basics and helping us understand every question and concern we have had. They More

by audreyhamaker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Yousef
Jun 18, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business, Audrey, and hope to see you again soon!

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