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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

May 31, 2023

Charlie is very knowledgeable and professional. I would recommend him to anyone looking to buy! More

by Celina0926
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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May 31, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 31, 2023

Charlie was very knowledgeable and professional. I would recommend anyone looking to by a car! More

by tandlcabinets
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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May 31, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2023

Absolutely great service provided by Sindy! Was able to complete transaction- from a distance- in a short period of time. She was proactive- keeping us apprised of status as process evolved.. More

by CALZIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
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Jun 01, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2023

Charlie was fantastic. He made the auto buying process a breeze not only that he delivered my vehicle to me. Hands down the best. Thanks again Charlie More

by dennismcguire29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Report | Print
Jun 01, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 31, 2023

Communication was good. I even noticed a small scratch on the seat and they fixed on time… More

by silvabaluta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2023

Bobby Continually provides great service. I am a repeat customer and the service always exceeds my expectations More

by Lamires
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 31, 2023

Great experience and awesome transaction. Charlie was great to work with and helped us throughout the entire process!! A+++. I will definitely be recommending Dallas Lease Returns and Charlie More

by Woody P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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Jun 01, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 31, 2023

Kayla was very helpful and educated on the vehicles I was inquiring about, will definitely be back when I’m ready to purchase! More

by Emilee.l.thomas
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Jun 01, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kayla here at Dallas Lease Returns.

May 31, 2023

I had a great experience at Dallas Lease Returns. Kayla Bunch made the process as smooth as possible for me! Whenever I’m ready to make another purchase, I will be in contact. More

by lequita.k.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
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Jun 01, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, Lequita, and we hope to see you again!

May 31, 2023

Kayla had excellent customer service and made sure I left a happy customer highly recommend her as your sales person (: More

by Andreasharmain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Report | Print
Jun 01, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, Andrea, we look forward to having you as one of our valued customers for many more years to come!

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