Back

Dallas Lease Returns

Dallas, TX

5.0
6,782 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

Filter Reviews By Type

Showing 6,782 reviews

July 09, 2022

Since my first experience was so positive with Brad Hoang as my sales guy, I came back and got my 2nd car with him. The second time around was just as great! He was prepared and had the car ready for me. The More

by Legalgal29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback!

July 09, 2022

Great experience working with Roel. There were a few issues that came up with the vehicle but he quickly fixed them and made the situation right. It was a very easy and enjoyable purcha More

by Jeremy Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Dallas Lease Returns responded

Jeremy, Thank you for your business and this review. We're happy to hear Roel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 08, 2022

Rick is very professional and knowledgeable. He took the time to answer all my questions and was very thorough about the car I purchased. Parveen was also very prompt in printing out my paperwor More

by MK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Richard provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

July 08, 2022

Pete was the absolute best! I told him exactly what I wanted and he made it happen! Over & beyond this guy went! More

by Mcayala0312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Mcayala0312 responded

Dallas lease return made what I thought was going to be impossible POSSIBLE!

July 08, 2022

Had a Great and professional experience with these guys. Thanks to Mike White and Pete for handling the process. More

by abrenham1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Jul 10, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

July 08, 2022

Sindy was very helpful and responsive during my truck buying experience. Would definitely buy through DLR again! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Jul 10, 2022 -

Dallas Lease Returns responded

Alex, Thank you for sharing your experience with us! We're happy to hear it went well working with Sindy and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 06, 2022

Dallas Lease Returns had a lot of great options and the experience was really smoother and easy More

by Amanda Ornelas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 06, 2022

This was the most amazing car Buying experience ever! Rick was incredibly to work with.I would highly recommend Dallas Lease Return. More

by Arion.boyland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 05, 2022

Awesome No one is better Process was easy and fast Got me in exactly what I wanted More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Dallas Lease Returns responded

Thank you, Wayne! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

July 05, 2022

You brace yourself going into a car dealership, because you look online for something and the dealer usually just tries to get you in anything else not close to what you wanted. That was not my experience More

by Dawayne & Dionne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
Jul 05, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

...
222
...