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Dallas Lease Returns
Dallas, TX
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,858 reviews
May 17, 2023
First of all, Pete is THE BEST! I just bought a second vehicle from him. He makes everything easy, does everything he can to make the process go smooth and pulls no punches. He take I just bought a second vehicle from him. He makes everything easy, does everything he can to make the process go smooth and pulls no punches. He takes care of his customers and I could not recommend him or Dallas Lease Returns more! More
by Shelbi
Employees Worked With
May 16, 2023
Boy, I'm a little taken aback. .. in a good way! I've bought more vehicles in my lifetime than I'd like to admit. Used ones, new ones, from individuals, used car lots and from deale .. in a good way! I've bought more vehicles in my lifetime than I'd like to admit. Used ones, new ones, from individuals, used car lots and from dealerships. The one thing in common every time is that it was always an unpleasant experience. I can't say that about Chris Mikell and Dallas Lease Returns. This place breaks the used car lot stereotypes in every single way!! I really am in awe at the level of superb customer service. Frankly, I thought that type of treatment was dead and gone about the same time full service gas stations disappeared. Thank you, Chris, for making me believe that buying a used car should be pleasant and stress-free. I had no idea it was possible. You have gained a forever customer!! More
by aclloyd21
Employees Worked With
May 16, 2023
Very professional he knows how to handle customer concern because of his enthusiasitic encourade purchase that 2020 G M C yukonxl because of his enthusiasitic encourade purchase that 2020 G M C yukonxl More
by Mohamedskamara2002
Employees Worked With
May 16, 2023
Richard bell are the most beat car person that i have ever met in life thanks again brother. ever met in life thanks again brother. More
by miltongray309
Employees Worked With
May 16, 2023
Toronto is awesome! Great communication Made sure we were well taken care of. Great personality and personable. Made our experience with Dallas Lease Returns awesome. W Great communication Made sure we were well taken care of. Great personality and personable. Made our experience with Dallas Lease Returns awesome. We will be buying from Toronto and Dallas lease returns again! This is our 2nd purchase with Dallas Lease Returns More
by Genevieve
Employees Worked With
Toronto Harrison
May 16, 2023
Pete is a gem. He showed me how salesman should treat customers and made me and my daughter feel welcomed from beginning to the end of the purchasing process. He se He showed me how salesman should treat customers and made me and my daughter feel welcomed from beginning to the end of the purchasing process. He set the bar and goes above and beyond for his clients/ customers. Angelica was also very professional, supportive and kind to me and my daughter. You can tell that they both love what they do. I am so glad I called and inquired about my rover. Now, I am a happy rover driver. More
by Chrystalgraves
May 15, 2023
Brad is so amazing and professional. He will help and walk you through every step. If you are looking to finance the new car he will help you get a good interest rate. I will definitel He will help and walk you through every step. If you are looking to finance the new car he will help you get a good interest rate. I will definitely recommend him and buy again from the company. More
by Zoungm86
Employees Worked With
May 15, 2023
Chris Mikell was wonderful to work with as we searched for a car for my teen! I had given him specific parameters and he spent about two months following up with me regarding their inventory. If you need for a car for my teen! I had given him specific parameters and he spent about two months following up with me regarding their inventory. If you need someone to help you find a car, you won’t regret choosing Chris. More
by Kelsey
Employees Worked With
May 14, 2023
I would like to thanks Afton and Kerron for working with me and making my vehicle buying experience quick and hassle free. I would recommend them to anyone that's looking to get into a new vehicle me and making my vehicle buying experience quick and hassle free. I would recommend them to anyone that's looking to get into a new vehicle More
by locke.marshall
May 13, 2023
Eric Taylor. He is the man. Top tier service, excellent work rate, and easy going. He is actually willing to help you and he understands the business. For my fir He is the man. Top tier service, excellent work rate, and easy going. He is actually willing to help you and he understands the business. For my first time buying a car, this experience could not have been better. More
by Ricardo Orozco
Employees Worked With
