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Dallas Lease Returns

Dallas, TX

5.0
6,779 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,779 reviews

June 24, 2022

Took very good care of me and my people I recommend this guy to anyone he really good at his job he will find a way to get you what you need what a great service he give please call him for everything you n More

by Alvintaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 24, 2022

Very painless purchase experience. Vehicle has low miles for the age and is in great shape. Eric was very courteous and understanding. More

by MatthewDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2022

I had an awesome experience with buying my vehicle from James Smith at Dallas Lease Returns. More

by Shona67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Leija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, James Smith
Jun 27, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 24, 2022

Roel Ortiz was a pleasure to work with. Easy going and trustworthy guy. He allowed my wife and I test to drive vehicles without a sales person which definitely takes the pressure off. I’d h More

by Sj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 24, 2022

My experience with Brad was great. He went above and beyond to help me. I highly recommend him.to anyone. I will definitely be back here as long as he is here. More

by CHARLES BRAGG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Leija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy
Jun 27, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2022

Well over the past 40 years I have bought numerous cars most of the time I dread going to a dealership and dealing with the sales people I came into your dealership and that Carl White I was very shocked w More

by k.sands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Leija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Tammy Lacy, Carl White III
Jun 24, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carl and our team, and we look forward to working with you again.

June 23, 2022

Darrin was very helpful and his experience guided the process all the way through without any issues. The indoor environment for looking at vehicles makes the experience more comfortable. They were able More

by mike.irvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Jun 23, 2022 -

mike.irvin responded

Darrin was very helpful and his experience guided the process all the way through without any issues. The indoor environment for looking at vehicles makes the experience more comfortable. They were able to provide better than competitive financing rate. I highly recommend Darrin and Dallas Lease Returns to those looking for a vehicle to buy.

June 23, 2022

They have a great selection of cars. Good prices. The staff is friendly & courteous. No pressure to buy. They even stayed late so i could take my time. More

by Kipjxkj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 22, 2022

Tony is a heaven send! He found me a car within hours after I searched for weeks with no luck. So thankful for him!! Definitely will be recommending any friends and family! More

by momma_joanna84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tony to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

June 22, 2022

Christian did an amazing job showing us the vehicle we went to go look at. He treated us like no other dealer and we ended up walking out with a new ride. This is an amazing place to go look at vehicles i More

by Rios.nataly13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

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