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Dallas Lease Returns

Dallas, TX

5.0
6,779 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,779 reviews

June 22, 2022

Derrick and Christian are the best! This is my 3rd vehicle I’ve purchased from this company and every experience has been very simple and efficient with the best customer service ever! More

by michelle.miller828
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Michelle, and we thank you for choosing Dallas Lease Returns!

June 22, 2022

Pete is an incredible person & always takes stellar care of me each time I purchase from him. People & professionals like him are a rarity. It is people like Pete that bring humanity into everything they do More

by Rothyrescue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

June 22, 2022

Anthony Zegarelli was super attentive and accommodating! It was well over 100 degrees outside and he gladly let me take out 2 vehicles to test drive. Very laid back and stress free buying experience. Would More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business, Josh, and hope to see you again soon!

June 22, 2022

I just purchased my new car with Kayla today. She was kind, professional and responsive and she was so patient with me. She made the whole process painless and easy. Thank you, Kayla! More

by Jennifer.kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 21, 2022

Easy process. Plus, Roel has been very helpful working through some issues with the car. More

by Jwalsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 21, 2022

Truly not a “car lot” experience! ! Roel and Blanca were so personal in helping to find the perfect car that fits my needs and my budget!!! I am truly grateful to have been referred to More

by Nmwhitaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roel and Blanca met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2022

The first day I went to this dealership I was welcomed and helped out instantly. The dealership is very clean and the staff was nice. More

by katmartinez24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2022

Edgar helped us a lot with all our enquiries, we are definitely coming back when we want another car and we'll recommend this place to all of our friends More

by Marco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Marco, please do not hesitate to let us know. We are always happy to help!

June 20, 2022

Sindy ,was very helpful with purchasing and explaining in detail about doing the process. Tk More

by Tomicajohnson93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Jun 21, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

June 20, 2022

I didn't know you Sold cars just through you lease an I had no chance to get a Great Car like I have Thanks for the hard work from Juan. More

by Mr.De-Are
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy , Juan Contreras
Jun 21, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 21, 2022 -

Mr.De-Are responded

Thank yall for working with me an not saying NO to all the things you could have said No too.

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