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Dallas Lease Returns
Dallas, TX
7,986 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,986 reviews
December 29, 2022
We had a great experience! Chris was amazing and we would recommend them. It was easy and they were very honest and helpful! Chris was amazing and we would recommend them. It was easy and they were very honest and helpful! More
by The Greenwoods
Employees Worked With
December 29, 2022
Toronto was amazing to work with and was so helpful making things work around my crazy schedule during a hectic time in life. The options offered that allowed me to see and test drive while and hold it making things work around my crazy schedule during a hectic time in life. The options offered that allowed me to see and test drive while and hold it with a refundable deposit made the whole experience amazing. More
by Leah.Pearman
Employees Worked With
Toronto Harrison
December 29, 2022
This was by far the best car buying experience I have had so far. It was a smooth process. I was referred by a friend to come see Edgar Silva and I am truly happy that I did. Edgar was not forceful and he li so far. It was a smooth process. I was referred by a friend to come see Edgar Silva and I am truly happy that I did. Edgar was not forceful and he listened to my main car buying goals. I want to Thank Edgar Silva and Don Webb for this wonderful car buying experience. I look forward to doing more business with you guys and I will definitely be sending more people your way. More
by Anya R.
December 29, 2022
Hands down best buying experience I have ever had! Brad was my sales manager, and he made the entire process enjoyable. I am a customer for life now! Brad was my sales manager, and he made the entire process enjoyable. I am a customer for life now! More
by jackson
Employees Worked With
December 29, 2022
Afton was amazing! She picked up the phone when I called from their parking lot and we hit it off. I was shopping with my kiddo for his first truck-she helped us find w She picked up the phone when I called from their parking lot and we hit it off. I was shopping with my kiddo for his first truck-she helped us find what we were looking for AND then I even got the vehicle I had been dreaming of too! A ‘two for one’ kinda special! She was so friendly and exceptionally kind - she gave my very hungry teen her lunch!!! The entire experience was great - and I’d like to think I’m a bit of a pro used car purchaser. I’ll definitely be back in the future! More
by Jennifer S.
Employees Worked With
December 28, 2022
This was my second experience with Dallas Lease Returns the first being so wonderful I knew where to go when I decided to buy again. Luckily for me, Roel Ortiz was there to greet me. I can't say enough goo the first being so wonderful I knew where to go when I decided to buy again. Luckily for me, Roel Ortiz was there to greet me. I can't say enough good things about my experience. I told him what I was looking for and within hours he shared information on a car that I now love! He has been extremely responsive, upfront with any issues and worked very hard to ensure my buying experience felt right. As a customer, he made me feel important and valued and I have no doubt all other customers he works with, feel the same. DLR is the place and Roel is the best I've ever worked with, bar none. Thank you, Roel! I could never express just how much I appreciate you and what you've done for me and I wish you all the success in the world! More
by Kathleen T.
Employees Worked With
December 28, 2022
DLR was very easy to work with and the cars were all very clean and ready to go. clean and ready to go. More
by tmurray5
December 28, 2022
Best car buying experience - honest. fair. reliable. polite. quick. accurate. You won’t be disappointed fair. reliable. polite. quick. accurate. You won’t be disappointed More
by DallasTodd
