Back

Dallas Lease Returns

Dallas, TX

5.0
6,782 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

Filter Reviews By Type

Showing 6,782 reviews

June 03, 2021

Excellent customer service! Tony put us at ease and was very patient thru out the whole process! He certainly lived up to the reputation online! More

by Rosemary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Jun 04, 2021 -

Dallas Lease Returns responded

Thank you so much, Rosemary, for your kind words for Tony, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

June 03, 2021

Michael made the buying process quick, and painless!!! We will definitely be back for our next vehicle we're already looking!! Thank you so much Michael!! More

by wolma47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 04, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

June 03, 2021

This is the second vehicle I’ve purchased at Dallas Lease Returns. My first experience was excellent which is why I went back a second time. Blanca will go above and beyond to make sure you are taken care of More

by Margret Mowry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Dallas Lease Returns responded

Thank you so much, Margret, for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 02, 2021

I am a very proud customer! I worked with Julius Farr and Kerron Sayer. They are absolutely the best at making sure the customer leaves happy. I would highly recommend their services to anyone! Thank you al More

by Brittany.Hill1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Farr
Jun 02, 2021 -

Dallas Lease Returns responded

Brittany, It's fantastic to hear that Julius and Kerron provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 02, 2021

Bobby Nicholson was the greatest car salesman i ever worked with..we staYed in contact during the whole process. He did everything he said he would. More

by Nauricelewis.7414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Dallas Lease Returns responded

It's great to hear that Bobby was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

June 01, 2021

Spoke with Michael regarding a used vehicle. I need one with low mileage at an affordable price. Michael is very knowledgeable and had the right answers. Highly recommend. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, Anthony, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns. Congratulations on your new vehicle!

June 01, 2021

Great experience with a friendly personal attention to detail. The selection was incredible and if I could have left with several I would have. Thank you Bobby. More

by Williamvomusa01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you, William, for taking the time to share your thoughts on working with Bobby in our sales department. We're glad to hear he delivered such a great experience!

May 31, 2021

Don Webb was awesome in helping with my car needs. Communication was great and made me feel like I was the most important person in the world. Great guy!! More

by Tish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Dallas Lease Returns responded

Tish, It's fantastic to hear that Don provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 31, 2021

Traveled to Dallas, stopped to look at cars. I was greeted by an ultimate professional in Don Webb. He is very knowledgeable and provided great customer service! I am looking for a Mercedes 350 and h More

by Rab-b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Dallas Lease Returns responded

It's great to hear that Don was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

May 31, 2021

Michael was referred to me by a friend. I am an older woman (85) and currently lease an Audi. I am looking to purchase a gently used car when my lease expires. Michael was very understanding and spoke in More

by Roz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Beierle
Jun 01, 2021 -

Dallas Lease Returns responded

Thank you so much, Roz, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Michael! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

...
327
...