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Dallas Lease Returns

Dallas, TX

5.0
6,819 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,819 reviews

June 11, 2021

OMGGGG HOW FAST AND FUN!!! Anthony, Roel,Blanca had us laughing the whole time! This is the best dealership that I have ever been too in my entire life. Very happy that I got “Chingy” to help us! More

by Herkitajones89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell
Jun 11, 2021 -

Dallas Lease Returns responded

Herkita, Thanks for sharing your thoughts about your experience working with Anthony, Roel, and Blanca here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 10, 2021

Excellent excellent excellent. Did I mention excellent? Friendly, courteous and the type of person all salesman can be modeled after. He made the entire process easy More

by terrybishop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Terry! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase. We look forward to continuing to serve you in the future!

June 10, 2021

I would say it was the easiest, no pressure, no stress car buying experience I have ever had in my 60+ years. Highly recommend Dallasleasereturns for your next vehicle. They really shined on the little th More

by Cbradshaw20772
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

June 10, 2021

Anthony was absolutely amazing to work with. He made a stressful situation so much fun! I got the exact car I was wanted all within my budget. I highly, highly recommend working with Anthony at Dallas Lea More

by jesmith0623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Anthony and all of us at Dallas Lease Returns are glad to have you as a customer.

June 09, 2021

Sindy and Eric are fabulous! They listen and offer suggestions; I did not know what model of SUv I wanted. Very helpful and no stress!! More

by Shaynar.love
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor, Sindy Fernandez
Jun 09, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to leave us this great five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns. Congratulations on your new vehicle.

June 09, 2021

Very easy as far as purchasing. Super friendly staff and Chris was amazing and very helpful and I met the GM Chris as well. Very nice and friendly. More

by C_larry49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

June 09, 2021

My experience was awesome. The process was smooth and efficient from start to finish. Chris Mikell was amazing...excellent communication, friendly, professional and really went the extra mile! By far the More

by Niccox77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. Chris and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2021

Kerron was awesome. Could not have been better. Once I arrived at the dealership, I was in and out in no more than 30 minutes. Kerron had everything done. I’m 52 years old, have purchased many cars, and t More

by JD Sweatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase. Thank you for taking the time to leave us this fantastic five-star review! Quality customer service is always our number one priority, and we're happy to hear that Kerron met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

June 09, 2021

Blanca was AWESOME! I never had to leave a voicemail, she answered every time! She made us feel like we were only customers. The whole transaction was super fast and easy. Highly recommend using Blanca. I’ll More

by ATeam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Blanca and Kris, and it was a pleasure having you at the dealership. We appreciate your review!

June 09, 2021

I have known Pete Hankins for over 25 years… I bought my last two cars from him and I Will continue to buy cars from him until he doesn’t sell cars anymore! I trust him, and that’s what’s most important. He More

by Jamie3kids
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Dallas Lease Returns responded

Jamie, we are very happy to hear that Pete provided you with such a positive experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit.

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