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Dallas Lease Returns

Dallas, TX

5.0
6,875 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,875 reviews

June 25, 2021

Excellent follow through, great personality, informative, entertaining, patient and enlightening. Defines salesmanship! Made the experience enjoyable, hassle free and timely. I would strongly recommend anyon More

by White Jaguar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Dallas Lease Returns.

June 25, 2021

Excellent service. Eric was very professional and very helpful to me. Thank you Eric More

by Sambrose55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Eric and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 25, 2021

The staff truly cares for the customers! Great service, clean and put together location, and insanely helpful/involved dealers. Getting a car was a breeze- this will be my car dealership for life! More

by r.e.draughon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review!

June 24, 2021

Best experience ever!! No haggle and didn't even have to go to dealership!!!! More

by Brocksgirl10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Pete know if we can be of any more assistance!

June 24, 2021

Pete contacted me to see if we were ready to trade in any of the 3 BMW’s we purchased from Dallas Lease Returns. The last experience was unbelievably easy, fast, friendly, and we felt we got great deals so t More

by Mucks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris the GM is always friendly and making sure the customer experience is better than expected!! , Tammy Lacy, Anna Gutierrez
Jun 24, 2021 -

Dallas Lease Returns responded

Thank you for your business and this outstanding review. We're happy to hear that Pete was able to serve you and demonstrate our commitment to great service. We hope your wife enjoys her new Lexus. We're looking forward to having you as one of our valued customers for years to come!

June 24, 2021

Professional and very nice helped me in every way to get the car I really wanted highly recommend going to James thank you so much! More

by Brandy
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Smith
Jun 24, 2021 -

Dallas Lease Returns responded

Brandy, Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback!

June 24, 2021

Anthony is phenomenal. His follow up and follow through is nothing short of professional. He made the buying process fast and easy and he will be my first call when I buy my next car. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase, Jason! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Anthony delivered such a great experience!

June 23, 2021

Excellent service and friendly staff. 3rd dealership I visited this day and customer service far exceeded the other two. Bobby was great! More

by Tcme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Dallas Lease Returns responded

Congratulations on your new purchase! We're happy to hear it went well here with Bobby. We truly appreciate your fantastic feedback and five-star rating.

June 23, 2021

Great service, very helpful and go above and beyond. Awesome More

by Brian B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Dallas Lease Returns responded

Brian, Thank you for taking the time to share your feedback with us. Bobby and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 23, 2021

Blanca was so professional and I loved that there was no BS, just honest and trustworthy.. Highly recommend!! More

by SM
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Dallas Lease Returns responded

Thank you for your review and kind words for Blanca! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

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