Back

Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

By Type

Showing 7,947 reviews

May 26, 2021

Made the car buying experience a very simple and quick process. Great inventory to select from. Will buy from them again. Very pleased with this time around. More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Dallas Lease Returns responded

Thank you, Bryan, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 25, 2021

From day one Julius has been amazing. He was very open and honest about the vehicle, he did it mind taken a last minute test ride with me when I came through Dallas. It gives me faith In car sales peopl More

by kjmoore1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Farr
May 25, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

May 25, 2021

Without a doubt, this was the best car sales experience I’ve ever had in my life. I received prompt, professional, personal service and Afton went above and beyond to be helpful and welcoming. On top of th More

by NathanML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Nathan! We are so glad that Afton had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 25, 2021

I recently purchased my car with Roel. He was super friendly and helpful! First time I enjoyed purchasing a car! So fast and easy! Thanks Roel! More

by Erika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dallas Lease Returns responded

Erika, thank you so much for your wonderful review! We are thrilled that Roel had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 25, 2021

We have bought 3 cars from Chris Mikell. He is excellent to work with. He is straight forward and very helpful. He makes the buying process very easy and seem less. I have recommended him to other friends w More

by william
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Congratulations on your new purchase, William!

May 25, 2021

Very polite and professional. Had me in and out in no time. Answered all my questions and was very quick to respond to txt and phone calls. Overall a excellent experience. More

by Sean_anderson92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new purchase, Sean!

May 25, 2021

Bobby was awesome and helped me find and purchase the exact vehicle I wanted. There was a minor hiccup with the paperwork but it was fixed fast and everything went smooth. i highly recommend. More

by mccarty_p
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Gutierrez
May 25, 2021 -

Dallas Lease Returns responded

Thank you for your fantastic feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that Bobby was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase.

May 24, 2021

Mi vista con ellos fue excepcional, Blanca es sumamente profesional y servicial me ayudo en todo el proceso. Sin duda los recomiendo al 100% s More

by robalo9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 22, 2021

Sindy made the process so easy! She was very personal, accommodating and sweet! We will definitely make our next car purchase with her. The car prices are what attracted us to Dallas Lease Returns and the More

by ashleynp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 22, 2021 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sindy and the team, and we look forward to working with you again!

May 21, 2021

Sindy was very friendly, and it was an easy process. This was one of the least stressful car buying experiences that we have been through. More

by Melissa
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 22, 2021 -

Dallas Lease Returns responded

Thank you for sharing your thoughts about your experience with Dallas Lease Returns, and for your kind words for Cindy! We appreciate your business and hope to see you again soon.

...
448
...