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Dallas Lease Returns

Dallas, TX

5.0
8,056 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 8,056 reviews

October 15, 2019

Came In From Out Of Town - Glad I Did! One of the very BEST car buying experiences I've every had. Robert Schultz is in a class all by himself in terms of service, value, convenience and be More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Most professional and one of our best car buying experience Chris Mikell was the best car salesman we’ve ever dealt with, I’m just disappointed that we did not purchase previous cars from him. Our next car we More

by Cherie&Johnny27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

Good Customer Service James was an excellent rep and helped me throughout the buying process. Allowed me to put a refundable deposit on the car which helped me take my time More

by Robin
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
October 14, 2019

Very transparent and easy process! Very easy going! Great prices for quality vehicles. Chris was awesome. Great customer service definitely will be going there for my next vehicle purch More

by Juanita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2019

TOTALLY a different experience than what I expected! Everything was great and I was treated kindly and respectfully. Roel is really good at his job and he made me real right at home, like I was talking More

by HectorRivera
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2019

Great Experience buying a new family vehicle! Had a great experience from the start to the end. I loved the fact that there was a $200 refundable deposit on cars and also great experience with Ms. More

by Christian Valdez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2019

Easy and Simple Buying at Dallas Lease Returns was very easy and simple and a lot fun. Robert was forthright & genuine. Never felt pressured or trapped into buying. I More

by Collin P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Lacy
October 09, 2019

Bought the car of my dreams Thank you to Dallas Lease Returns for making it possible ! Never thought I could buy the car of my dreams but they worked with me and my credit and I More

by info73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

What a different experience from traditional dealerships This was my first time to car shop at Dallasleasereturns. The overall atmosphere was very relaxed and everyone I met was extremely helpful. All of th More

by AlbertinGV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Davis
October 09, 2019

The purchase was Easy and stress free This was my second purchase from Dallas lease returns best experience I’ve ever had buying a vehicle, I will return time again with them for future pu More

by Mauro Ojeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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