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Dallas Lease Returns

Dallas, TX

5.0
6,813 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,813 reviews

November 18, 2013

Fantastic Experience! Joe went out of his way to ensure I was satisfied. Lets start with pricing. I had already done my homework on the vehicle I was looking at purchasing. The price I ended up paying was wh More

by ChadMetcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wall
November 12, 2013

This was the easiest car-buying experience I've ever had. Jordan was very friendly and sincerely helpful. The price discussion was quick and easy - Jordan and his team were very accommodating. I loved t More

by micb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia Penington
October 29, 2013

I echo the sentiments of others in that if you know what you are looking for, this process is much easier and desirable than dreaded dealings with visits to car dealerships, which can take hours and hours. More

by bmeister1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
October 20, 2013

I came to this dealer also looking for a truck. Blanca showed me a few trucks and I could not believe how knowledgeable she was on trucks! Blanca made it fun and was never pushy....which is important to m More

by lrhagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 09, 2013

I will like to speak of the exemplary customer service at Dallas Lease Returns. My salesman, Jordan Campsey was fantastic. I found the car on the web Sunday morning, spoke with Jordan Sunday afternoon and More

by celestek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia Penington, Ricky Brockway
October 07, 2013

After so many bad episodes from other dealers throughout my life, going thru the process has never been one wanting to do. Like going to dentist. However after visiting with Kris and watching other sales pe More

by godspeedseven7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Malia Penington
October 06, 2013

After seeing the result from this dealer show up in anther site(s) result list (TrueCar) - this dealer was clearly giving the CUSTOMER the value for the money. No other dealer was goint to give me the More

by aliasrecord345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Brockway
September 26, 2013

I had a great car buying experience and love my 2011 I had a great car buying experience and love my 2011 Jetta. Jordan Campsey did an amazing job finding the exact car I wanted and helping me More

by mariia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia Penington
September 10, 2013

I liked my experience. Like the honesty and time taken to explain all the details. The quatlity and condition of the vehicle was superv. Great attention to detailing all cars. Looks and feels new. More

by jgranados
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rawlins Goldston
September 09, 2013

First and foremost, I just want to say Joe Wall is awesome! That was by far the best customer service I've experienced. He put me through the process hassle free in a friendly and professional manner. More

by alsthereone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wall
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