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Dallas Lease Returns
Dallas, TX
9,043 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 9,043 reviews
August 15, 2018
AWESOME!! MY VEHICLE PURCHASE WAS VERY SPECIAL, HE ALREADY HAD A BUYER FOR MY TRADE-IN. WHEN I GOT THERE MY PAPERWORK WAS READY TO SIGN AND MY 2011 ESCALADE WAS MY VEHICLE PURCHASE WAS VERY SPECIAL, HE ALREADY HAD A BUYER FOR MY TRADE-IN. WHEN I GOT THERE MY PAPERWORK WAS READY TO SIGN AND MY 2011 ESCALADE WAS READY TO GO!!! More
by PLONG
Employees Worked With
DONALD WILLIAMS
August 15, 2018
Awesome and quick I found the car on line and was test driving in an hour. Roel was attentive and professional. He let me have my mechanic check the car and we bought I found the car on line and was test driving in an hour. Roel was attentive and professional. He let me have my mechanic check the car and we bought it right after. Great service and fair. More
by Don
Employees Worked With
August 14, 2018
Great Experience Great customer service and very easy to deal with. Quickest and best car buying experience I’ve ever had! Will definitely recommend to friends and fam Great customer service and very easy to deal with. Quickest and best car buying experience I’ve ever had! Will definitely recommend to friends and family. More
by rraider
Employees Worked With
August 13, 2018
Awsome experience Robert made the process extremely easy. I have never been in and out of a dealership so quick. Robert was a true professional. I would highly recomme Robert made the process extremely easy. I have never been in and out of a dealership so quick. Robert was a true professional. I would highly recommend. More
by Jeff
Employees Worked With
August 13, 2018
Clean cars and trucks, great deals! Blanca is courteous and professional. She helped me purchase an outstanding truck at a great price! Really kosher salesmanship without the typical pus Blanca is courteous and professional. She helped me purchase an outstanding truck at a great price! Really kosher salesmanship without the typical pushy xxxxxxxx I've encountered at other dealerships. More
by C. Kinney
Employees Worked With
August 13, 2018
I’m So Happy Very happy and very satisfied has been a nice experience despite the circumstances, Blanca did all the work. She is the best saleswoman I've ever met Very happy and very satisfied has been a nice experience despite the circumstances, Blanca did all the work. She is the best saleswoman I've ever met and I was finally able to change my old car and I owe it to Blanca Benítez thanks to my Salvatrucha... More
by Bigjjrodriguez
Employees Worked With
August 12, 2018
Honest, customer "first" service, great deal. Friendly, caring salesperson, (Afton Stark). Proffessional service. They have a "work with the customer" attitude that meant alot to us. Afton treated Friendly, caring salesperson, (Afton Stark). Proffessional service. They have a "work with the customer" attitude that meant alot to us. Afton treated us like a friend, which is hard to come by these days. More
by Bowieboy
Employees Worked With
August 11, 2018
A really great buying experience Joe Wall was great to deal with, No pressure just really wanted to get us taken care of and treat us with a fair price. I found the pricing already ve Joe Wall was great to deal with, No pressure just really wanted to get us taken care of and treat us with a fair price. I found the pricing already very competitive from the start. More
by YesHalo
Employees Worked With
Joe Wall
August 10, 2018
Best car buying experience Robert Shultz was an absolute pleasure to work with. I test drove my 2015 4 Runner on a Thursday. Gave it the weekend to think about. Emailed Robert o Robert Shultz was an absolute pleasure to work with. I test drove my 2015 4 Runner on a Thursday. Gave it the weekend to think about. Emailed Robert on Monday. He came to my house on Wed night for me to sign papers. Vehicle was delivered Friday morning. Easy as that! No pressure. No sales tactics. Just doing good business. Will definitely be going to Robert and DLR in the future! Richard Membreno More
by Rmembreno82
Employees Worked With
August 09, 2018
Simple, Quick, and Easy with no harassment After a pressure filled afternoon at a car dealership, I called Dallas Lease Returns to inquire about an Audi A4 they had posted. Had an easy non After a pressure filled afternoon at a car dealership, I called Dallas Lease Returns to inquire about an Audi A4 they had posted. Had an easy non pressure conversation with Chris, made an appointment for the next day and test drove the vehicle. Bought it the next day. No haggling or negotiation needed. More
by Harold
Employees Worked With
