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Dallas Lease Returns
Dallas, TX
7,942 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,942 reviews
September 30, 2024
Friendly person very friendly person…. Gave the impression that he could help me with possible issues…… Was very interested in my satisfaction as a customer Gave the impression that he could help me with possible issues…… Was very interested in my satisfaction as a customer More
by Hywayman
Employees Worked With
Other Employees :
Angelica Mitchell
September 30, 2024
I recently visited Dallas Lease Returns online in search of a vehicle, and I had the pleasure of being assisted by Toronto. Although the specific car I was interested in had already been sold, Toronto went of a vehicle, and I had the pleasure of being assisted by Toronto. Although the specific car I was interested in had already been sold, Toronto went above and beyond to help me in my search. His professionalism and dedication were truly impressive. I was pleased with the great selection of vehicles available at Dallas Lease Returns, and Toronto's assistance made the experience even better. I highly recommend Toronto for his excellent customer service and would not hesitate to continue working with him in the future. I might just find my next car at Dallas Lease Returns thanks to Toronto's help! More
by Leigh
Employees Worked With
Toronto Harrison
September 29, 2024
Charlie was awesome. We had never heard of Dallas lease returns so he explained to us exactly you you were, how the cars arrive, the process of test driving and all the i We had never heard of Dallas lease returns so he explained to us exactly you you were, how the cars arrive, the process of test driving and all the ins and outs. We were debating between 2 SUV’s and gave us some pros and cons of them and helped us come to our decision. More
by dicontreras111
September 28, 2024
Alexis is amazing. She went above and beyond to make sure we were comfortable. I’m so happy about her service. She went above and beyond to make sure we were comfortable. I’m so happy about her service. More
by Olu
September 28, 2024
Brad was amazing, so accommodating, knowledgeable and friendly! The buying process with Dallas Lease Returns was so easy, and the car was literally like-new! We couldn’t be happier with our choice to buy friendly! The buying process with Dallas Lease Returns was so easy, and the car was literally like-new! We couldn’t be happier with our choice to buy from them. More
by khamerman
Employees Worked With
September 28, 2024
This place is far superior to the traditional car buying experience. The cars are indoor, unlocked and available to test drive. Pete has always been easy to work with as well the others that I’ve dealt with experience. The cars are indoor, unlocked and available to test drive. Pete has always been easy to work with as well the others that I’ve dealt with over there. Ive bought multiple cars here and will buy more in the future. More
by Seanmohn23
September 27, 2024
Amazing, helped me out every step of the way. Any time I had a question he explained the entire process. I will not go to another dealership Any time I had a question he explained the entire process. I will not go to another dealership More
by Margie Andrea Lopez
September 26, 2024
Talked on the phone with Afton about a car last month! Afton, cares about putting you in the right car for you! Her professionalism is off the chart! What is even better is she treats you with respect. Af Afton, cares about putting you in the right car for you! Her professionalism is off the chart! What is even better is she treats you with respect. Afton, is special! Highly recommended!!!! More
by pastorpick11
September 25, 2024
Blanca Benítez is a true professional! She explained the whole process and made it very simple. She is passionate about the experience we have in selecting a vehicle and financing needs. W She explained the whole process and made it very simple. She is passionate about the experience we have in selecting a vehicle and financing needs. Will definitely do business again! More
by Liz
Employees Worked With
September 25, 2024
I’ve purchased a couple of cars in the past from Dallas lease returns and one of those times I had the pleasure of working with Chris Mikell! He made me feel so comfortable through the buying process and m lease returns and one of those times I had the pleasure of working with Chris Mikell! He made me feel so comfortable through the buying process and made it seamless. I have reached back out to him a few times in the last few years to look at cars I may be interested in and he keeps it real with when is a good time to trade or which cars are worth my money. I even trusted him enough to send my mom to him and she has also purchased 2 vehicles from him! I would recommend Chris to anyone looking for a vehicle! And I will always try to send biz their way if I can. More
by Nattyjack
Employees Worked With
