
Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Found the car I wanted online spoke to the dealership got the ball rolling right away Jason was very polite and helpful he helped me complete the whole process and called to check up after the car was delive the ball rolling right away Jason was very polite and helpful he helped me complete the whole process and called to check up after the car was delivered I did have a little hiccup with the delivery they picked the car up on February 13th I was told I was going to get it either the 13th or 14th and it ended up being delivered on the 15th not too big of a deal but it was a little bit of an aggravation communication could have been better More
Pietro did a good job. He worked hard to get us a fair deal. The process was efficient He worked hard to get us a fair deal. The process was efficient More
James helped me return my car and release a Lincoln. James was extremely helpful and made sure that I left happy. James was efficient in getting me into a new car. James was extremely helpful and made sure that I left happy. James was efficient in getting me into a new car. More
On this latest visit to Dana Ford I scheduled an appointment to bring my car in to be serviced at 1:00PM in the afternoon and I was told that the car wouldn’t be diagnosed on the scheduled date and appointment to bring my car in to be serviced at 1:00PM in the afternoon and I was told that the car wouldn’t be diagnosed on the scheduled date and they didn’t know when it could be diagnosed. I understand if there are busy but I don’t understand is how do I schedule an appointment and left a message that if the car needs to be kept that I would need a loaner until the repairs were completed and being that the loaner can only be supplied after the car is diagnosed nothing was able to be done on my car. I also took the day off of work to get this accomplished so it became a waste of a day to schedule with Dana Ford and I had to bring m vehicle elsewhere to be diagnosed and serviced on that same date costing me more money out of pocket to have my blower replaced. I’m very disappointed with the service at Dana Ford and I felt that it was unacceptable. More