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Dana Ford Lincoln
Staten Island, NY
7,094 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,094 reviews
February 28, 2023
If I can give 0 stars I would. It’s so unfortunate how customer service is the last priority for anyone there. My car was there for over 3 months and picked up still broken. I have It’s so unfortunate how customer service is the last priority for anyone there. My car was there for over 3 months and picked up still broken. I have now waited over a month for the car to go back in for new repairs. This is an extension of a multi million dollar organization and is treating its customers as if they are paying me to use their services More
by cassmurphy5
Verified CustomerEmployees Worked With
Camille Baker
February 27, 2023
Every time I got for service, I always get taken care I recommend this service recommend this service More
by Gleasonbus7561
Employees Worked With
Other Employees :
Harley Schick, Neil Barrow , Camille Baker
February 27, 2023
Service department is severely lacking! I called for service because the arm on my windshield wiper was broken. Service changed the wipers but did not fix the broken arm. Claimed to have I called for service because the arm on my windshield wiper was broken. Service changed the wipers but did not fix the broken arm. Claimed to have topped off my fluids, but there was not wind shield wiper fluid. They were supposed to pick my car up to fix the broken arm for a second time and never put me in the system. When they finally picked the car up, the arm was not available for two days. Total waste of time and energy! More
by kmullaney1
Employees Worked With
February 26, 2023
It was seven months after I called for my first appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. Th appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. That is completely unsatisfactory. More
by rwh10304
Employees Worked With
The problem was setting up the appointment.The worst part was,they said it was normal???
February 26, 2023
Extremely short handed and incompetent. My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I am extremely disappointed and it is unfortunate that such a large organization treats customers this way. More
by cassmurphy5
Employees Worked With
Camille Baker
