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Dana Ford Lincoln
Staten Island, NY
7,108 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,108 reviews
Verified Customer
February 26, 2023
It was seven months after I called for my first appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. Th appointment before the problem was solved. The dealership knew what the problem was, but it took 2 visits and seven months to get the appointment. That is completely unsatisfactory. More
by rwh10304
Employees Worked With
The problem was setting up the appointment.The worst part was,they said it was normal???
February 26, 2023
Extremely short handed and incompetent. My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I My car was delivered back to me still broken and now has to be brought back to be corrected. More money, more time wasted, and more inconvenience. I am extremely disappointed and it is unfortunate that such a large organization treats customers this way. More
by cassmurphy5
Employees Worked With
Camille Baker
February 24, 2023
Sales rep, Ralph Pepe. Knowledgeable, friendly, and most importantly, not pushy at all. He made the entire experience, fast and easy. Very happy with my purchase. Knowledgeable, friendly, and most importantly, not pushy at all. He made the entire experience, fast and easy. Very happy with my purchase. More
by ellwood319
Employees Worked With
Ralph Pepe Jr.
February 24, 2023
Salesman for my new lease was excellent. From start to finish took care of all my needs and answered all my questions. Was very prompt and professional From start to finish took care of all my needs and answered all my questions. Was very prompt and professional More
by gwel525
February 23, 2023
Henry Is a professional Sales man second deal with him. Everyone else is extremely un professional and if not for Henry I would not have made the deal Everyone else is extremely un professional and if not for Henry I would not have made the deal More
by SEANSTARS18
Employees Worked With
Henry Manigault
