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Dana Ford Lincoln

Staten Island, NY

4.6
7,168 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,168 reviews

November 07, 2022

Been dealing with Dana for the last 6 years. I’ve never had a problem. Everyone is always pleasant and helpful. More

by bungalored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for the past 6 years! We look forward to seeing you next time!

November 06, 2022

Wasn’t feeling well when I went to close my lease & purchase my car they made it quick and easy for me thanks Sean! Got a nice three-year bumper to bumper and 60,000 miles of coverage for my Ford eco-s More

by ecrlp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Dana Ford Lincoln responded

We're so glad Sean could help make this a quick and easy experience for you! We hope that you're feeling much better and look forward to assisting you again! Thank you! - Dana Ford

November 06, 2022

Fast easy reliable. I am very happy with the service very professional. Thank you very much More

by DAVID
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Mary Graffeo
Nov 08, 2022 -

Dana Ford Lincoln responded

Thank you for your review, David! We're honored to receive your 5-stars! -Dana Ford

November 06, 2022

the sales part of the transaction was great. The day after I got the vehicle home there was a problem with the brakes. I took it to service over a week ago & have not heard anything back regar More

by gfrnaklin389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Graffeo
Nov 10, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out. On behalf of my team, I sincerely apologize for the lack of communication. If you could please contact me directly at your earliest convenience, I would be happy to provide you with an update. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

November 05, 2022

They did exactly as they said they would do over the phone. Not pushy, informative, and professional. Zach and I believe Nick or Sal who was assisting him were aces! More

by Gkambouris527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Balint
Nov 07, 2022 -

Dana Ford Lincoln responded

The entire Dana Ford team is grateful to you for leaving such a great review! We're glad you enjoyed the experience and look forward to seeing you next time! Thank you!

November 05, 2022

A couple of weeks ago I financed my Lincoln after the lease ended and the dealership made it very easy to go through this process More

by rob200505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Nov 07, 2022 -

Dana Ford Lincoln responded

We are so glad that you loved your Lincoln vehicle so much that you financed it at lease-end! Thank you for being a Dana Ford customer, Rob!

November 05, 2022

They lied and did not do what they said. Picked up a filty car, not washed. Still spots not vacuumed. Also paid 195 window etching. Lol that's a joke. Never going back. More

by JWOMP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Riccardone, Thomas Busacca
Nov 10, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to discuss these concerns with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

November 05, 2022

Appt at 9am & I left there about 10am Colin was the serviceman that greeted me, told me how long it would take & showed me to a comfortable waiting area. He advised me when the car was ready (&washed), More

by finnfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept-Colin
Nov 07, 2022 -

Dana Ford Lincoln responded

Colin and the team appreciate the kind feedback and are happy you enjoyed your visit to our waiting area! We look forward to seeing you for your next service visit! Thank you! - Dana Ford

November 05, 2022

Great dealership… Made the transition into a new car … smooth and got a great deal… thanks Dana More

by vdolce22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo, Michael Bachrach
Nov 08, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!

November 05, 2022

I spent more than 1 hour waiting. However, services was OK and TV is beautiful. More

by slootskr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know name
Nov 07, 2022 -

Dana Ford Lincoln responded

Thank you for your review. Our hope is to provide you with a quicker appointment during your next visit.

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