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Dana Ford Lincoln

Staten Island, NY

4.7
7,721 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,722 reviews

October 21, 2022

Wonderfull experience with all the staff, for service they dont waist customer time, they make you in and out asap. More

by jatinder sidhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Dana Ford Lincoln responded

Thank you for the excellent feedback, Jatinder! It was a pleasure having you visit us here at Dana Ford and we hope to see you again in the future!

October 21, 2022

Doug, Tommy and Ching were all super nice and helpful and made my car buying experience a breeze! Tommy went above and beyond in helping me make my decision when I was torn between 2 cars. I left the lot a f More

by Alex_Uhrig
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Hansen, Thomas Busacca
Oct 24, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review, Alex! We're so glad you enjoyed working with Tommy, Doug & Ching and we hope you'll be visiting us again in the future. Take care and thanks for your business, from all of us here at Dana Ford!

October 20, 2022

Always easy to work with Jesse was great and got us in and out. Enough More

by CHARLESHUGGINS3480
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Dana Ford Lincoln responded

Thank you for your review, Charles! We're so happy that Jesse earned your 5-stars! We look forward to seeing you next time at Dana Ford!

October 20, 2022

Very professional and friendly experience. I would highly recommend to friends and family. Keep up the good work More

by williamrobert.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! We appreciate you recommending us to your friends & family and look forward to seeing you next time here at Dana Ford!

October 19, 2022

I got charged 1. 100.00 more than the price on window sticker...bad for business. More

by POCONOSGARCIA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember the name
Oct 20, 2022 -

Dana Ford Lincoln responded

Thank you for your review. We apologize for the overcharge and would like the opportunity to discuss this situation with you further in hopes of correcting this mistake. Thanks, Doug Hansen - GSM - 718-983-8700 ext 262

October 19, 2022

Very expensive they put $10k over the price plus the $917 dealer fee over there is everything over price More

by Ergys Murra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Cornet
Oct 20, 2022 -

Dana Ford Lincoln responded

Thank you for the review, Ergys. We appreciate the feedback and encourage you to reach out directly if you'd like to discuss these concerns in greater detail. Thanks again, Doug Hansen - GSM - 718-983-8700 ext 262

October 19, 2022

A+ service in the service dept Next service appointment I would definitely go back . They fixed my car after the previous Lincoln dealer couldn’t More

by Tserure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Oct 20, 2022 -

Dana Ford Lincoln responded

We're so glad our Dana Ford team had the opportunity to assist you! Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

October 18, 2022

Ignored my broken car for over a month. Had to tow it to a mechanic. More

by mtorello
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Neil Barrow
Oct 20, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear we didn't provide you with a better impression and encourage you to contact me directly if you'd like to discuss the situation in greater detail. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

October 18, 2022

Although Dana Lincoln had my car for about one month while waiting on a the delivery of a certain part, I was extremely happy with the service provided. Camille in service was very honest and helpful. L More

by kevinfitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loida (Loaner Dept) 10 stars, Neil Barrow , Camille Baker
Oct 19, 2022 -

Dana Ford Lincoln responded

Hi Kevin, thank you for your patience while your vehicle was at our dealership! We're so happy that Camille, Loida, and the rest of our technicians made your visit excellent! We appreciate your kind words and look forward to passing this along! -Dana Ford

October 18, 2022

Joe from the Service department was excellent. He made me aware of the services that needed to be completed on my vehicle. He even went above and beyond and searched for a coupon for me to apply t More

by EDWARDKAHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph C
Oct 19, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience, Edward! We're happy to hear Joe provided you with excellent service during your visit and we hope to see you again next time here at Dana Ford!

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