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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,032 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,033 reviews

November 29, 2021

I will never go back to Dana motors again they had my car for a month and never called me. I had to call them More

by jimd1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of business are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

No loaner for Lincoln Black label service depsite making appointment 2 months in advance. Gave list of items and several not attended to despite written description and multiple discussions. More

by douglasberkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 28, 2021

I needed a tire replacement, It took a little while but I was just glad it could be done before the Holiday. It was an extra expense, but I was told I had points. I was extremely pleased it lowered the pric More

by dwegenaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We're so happy to hear that our team got you a great deal! See you next time!

November 28, 2021

4 weeks for minor repairs should be done much quicker and 2 months for a loaner vehicle when there’s hundreds of trucks on the lot More

by ACJEEPGUY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Dec 10, 2021 -

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business is severely limited just as it is in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Thank you for your patience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 28, 2021

Completed the job fast and efficient. The person who checked me in knew what he was doing More

by Toniatr
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
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Nov 30, 2021 -

Dana Ford Lincoln responded

We appreciate your five-star review of Dana Ford and hope we can be of service to you again in the future!

November 28, 2021

Every experience with Dana Lincoln is an argument until the customer threatens to take action and then they will provide the service they should have to begin with More

by erronstark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kai
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Dec 10, 2021 -

Dana Ford Lincoln responded

We're sorry to hear your experience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 27, 2021

Kept sharp timing , fast and quality service , service representative and cashiers are very friendly and professional … very dependable service . Will definitely recommend my friends and family to be fami More

by ashishbijumon572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo, Chris Sellitti, Theresa McMahon, Michael Bachrach, Thomas Busacca
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for this awesome feedback! We greatly appreciate you recommending the Dana Ford team to your friends & family and look forward to seeing you again next time!

November 27, 2021

Was very friendly and courteous. She was thorough and very helpful. She knew a lot about rewards More

by h2e8l3e4n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thanks for the fantastic feedback! We're glad to hear our team earned your five-star rating and we hope you'll be visiting us again in the future. Take care! - Dana Ford

Nov 30, 2021 -

h2e8l3e4n responded

Of course

November 26, 2021

The salesman was excellent knowledgeable the process was smooth and quick would highly recommend them More

by Busacca13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Busacca
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thanks for reviewing your visit with the Dana Ford team! We appreciate your positive feedback and hope to see you again next time!

November 26, 2021

Made my appointment to have tire replacement. They took care of my car in a quick and timely manner. More

by Jerryshair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiahs Cedeno-Ramirez
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thanks for sharing your experience! It was a pleasure having you for visiting us here at Dana Ford and we hope to see you again next time!

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