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Dana Ford Lincoln

Staten Island, NY

4.6
7,138 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,138 reviews

September 16, 2021

Went for inspection and oil change, they took us right away, we waited for it which took about an hour no complaints there, very neat and clean, and staff was very friendly and professional. More

by dbrowne244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Dana Ford Lincoln responded

Thank you! We're so happy the Dana Ford team provided you with such excellent care! We look forward to seeing you again!

September 16, 2021

Ryan Peters made my new Ford Bronco Sport purchase a great experience. He followed up with me and was there to answer questions that I had. Thank you More

by jjw316
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Dana Ford Lincoln responded

Congrats on your new Ford Bronco Sport! We're happy that Ryan worked with you every step of the way! See you at your first service appointment! -Dana Ford

September 15, 2021

Took a little bit of work but we got together on a deal but we made it happen. Got me out there in a couple of hours. More

by brian.sullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Amanda Anderson, Abdul Azeez
Sep 16, 2021 -

Dana Ford Lincoln responded

Thank you for the review! We're glad our team worked hard to earn your business and we hope we have the opportunity to work with you again in the future. Take care! - The Dana Ford Team

September 15, 2021

Service was Exceptional the staff worked with me every step of the way made me feel like there was nothing wrong with my car Dana is a wonderful car dealership thank you guys More

by Teerossi8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Dana Ford Lincoln responded

It was our pleasure! Thank you for trusting the Dana Ford team with your vehicle. We appreciate your support and hope we can be of service to you again in the future!

September 14, 2021

Very much appreciate the convenience of your valet service. I did not order a “loaner” so I am unable to comment on that. Well done More

by DETCOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola, Isaiahs Cedeno-Ramirez
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for your review! We hope to offer you a loaner car for your next service. -Dana Ford Team

September 14, 2021

They were prompt when picking up my car as well as retiring it Quickly . They addressed all my concerns and was fixed More

by pfortuna13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Buttermark, Harley Schick
Sep 14, 2021 -

Dana Ford Lincoln responded

We're glad we could help take care of that for you! Thank you for leaving the Dana Ford team your great feedback and five-star rating! We'll see you again for your next appointment!

September 13, 2021

Awesome customer service, friendly staff, refunded me the extra cash i paid . Jorge is very kind and understanding. Thanks a lot love my new car. More

by Chop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for these kind comments about our team here at Dana Ford! We're glad to hear you're loving your new vehicle and we hope we have the opportunity to work with you again in the future!

September 13, 2021

You are greeted by a rep.who listens to you needs ,waiting area very comfortable and clean service fast and Complete More

by RDSEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for the kind words! We look forward to seeing you next time at Dana Ford!

September 13, 2021

Dealership and waiting area was very clean. The service manager Collin was prompt and courteous. More

by dkadan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Dana Ford Lincoln responded

Thank you for the fantastic review! We look forward to seeing you next time at Dana Ford!

September 12, 2021

She is a very bad person. all communication is bed I have problem with my car and she said ( I don’t care ) I ask her too talk to the supervisor and she doesn’t give me , she said is busy. I never heard a p More

by Algentceco
Recommend Dealer
No
Employees Worked With
Danielle Barbaria
Sep 21, 2021 -

Dana Ford Lincoln responded

We understand your frustration and appreciate you bringing this information to our attention. It is never our intention to upset you and we hope we can have a chance to regain your confidence in us. Please don't hesitate to reach out if you're interested in discussing your experience further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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