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Dana Ford Lincoln

Staten Island, NY

4.6
7,059 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,059 reviews

January 23, 2021

We were taken care of quickly and the work was performed in specified time, We looked at new cars but didn't see an agent. More

by carolvks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Farag, Patrick Ciotola, Danielle Barbaria
Jan 25, 2021 -

Dana Ford Lincoln responded

Thank you for the five-star review of Dana Ford & Lincoln! We hope to see you next time!

January 23, 2021

The sales representative was Courteous, professional and friendly. The service was good and performed quickly. The service center is comfortable and inviting. I enjoyed my visit as a new lease owner. More

by rbrassfield1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Jackson
Jan 26, 2021 -

Dana Ford Lincoln responded

Thank you for the awesome review of Dana Ford & Lincoln! We're glad you enjoyed your recent visit with us and we hope to be of service to you again in the future!

January 23, 2021

Dana is the best. They were very helpful. Everything done was done in a timely manner. The advisor kept me in the loop the whole time my car was there for service More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
Jan 25, 2021 -

Dana Ford Lincoln responded

Thank you so much for the kind words! We're grateful for your support and hope to be of service to you again in the future. Take care! - The Dana Ford & Lincoln Team

January 22, 2021

They make car leasing and car buying a great experience. No stress at all. Nick Squeo is the best salesperson I have dealt with. They are very patient and understanding at Dana Lincoln and I recommend every More

by AManzella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
Jan 22, 2021 -

Dana Ford Lincoln responded

Thank you for this fantastic feedback! We're lucky to have Nick on our team here at Dana Ford & Lincoln! We hope to work with you again in the future!

January 22, 2021

Love dana Ford. Thanks you for your sales and service. I would be staying and recommend anybody that’s buying a new car or has a foreign and you would be there for the service. More

by mlaino0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
Jan 22, 2021 -

Dana Ford Lincoln responded

You are very welcome! Thank you for this great feedback and recommendations, they are much appreciated!

January 21, 2021

. Michael was a pleasure to work with and made the experience quick and easy. I appreciate the thorough service that was offered to me at my visit. More

by jluebcke23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Varela
Jan 21, 2021 -

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit to Dana Ford & Lincoln!

January 21, 2021

Mary exhibited excellent customer service. She was knowledgeable about both Ford and Lincoln vehicles, she was friendly, she was patient, friendly and engaging. She came highly recommended and now I k More

by dtrickey68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Dana Ford Lincoln responded

Mary is exactly as you described. She has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business at Dana Ford & Lincoln!

Jan 22, 2021 -

dtrickey68 responded

Thank you...

January 21, 2021

Totally kind but incompetent. I was told the tire I needed was in stock, on Saturday. Then given an appointment for Monday morning. I checked in and waited over an hour, just to be told there was no ti More

by revlfigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katey Choi
Feb 05, 2021 -

Dana Ford Lincoln responded

Thank you for bringing this to my attention. I apologize for any inconvenience this experience caused you and will be discussing your comments with my team to discover what happened and how we can do better next time. If you'd like to speak with us further, please feel free to contact me directly. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 21, 2021

They did a great job of keeping in touch with me until the job was done and had it done in a good amount of time. More

by VincentM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Puhan , Patricia Farag, Tara Welsome, Patrick Ciotola, Michael Varela, Marc Brown, Danielle Barbaria
Jan 21, 2021 -

Dana Ford Lincoln responded

Thanks for sharing your feedback, Vincent! We're glad you had a great experience with seamless communication! We hope to work with you again in the future!

January 21, 2021

Great service. Haz was great he worked with me and was very patient and understanding. Was quick to get work done and efficient. Excellent service More

by deseriol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Dana Ford Lincoln responded

It is great to know we are providing this level of service and care to you! Thank you for your business, from all of us at Dana Ford & Lincoln!

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