Dana Ford Lincoln

Wouldn't buy a car anywhere else!! I live near West Point/Bear Mountain and I drive almost 2 hours to Dana Ford in Staten Island. I will not buy a car from any other dealership because I live near West Point/Bear Mountain and I drive almost 2 hours to Dana Ford in Staten Island. I will not buy a car from any other dealership because I know I'll never get the service that the folks at Dana provide. Every staff member is friendly, informative, and helpful. They make the car shopping experience pleasant and actually fun. Dana Ford does it RIGHT! More

Excellent This is the first time we've ever had a pleasant experience from start to finish at a car dealership. We were helped by Nick & he made sure our transa This is the first time we've ever had a pleasant experience from start to finish at a car dealership. We were helped by Nick & he made sure our transaction was seamless. I have already mentioned to numerous people how much better Dana Ford has gotten since our last experience. More

SYNC Service call I went to Dana to speak to my Sales Rep Anthony G only to find out that he is no longer employed there. I was not very happy about this as I have work I went to Dana to speak to my Sales Rep Anthony G only to find out that he is no longer employed there. I was not very happy about this as I have worked with him for a long time and built a trust in him. While I was there I spoke to Chuck Puhan about SYNC problem and he said bring the car in tomorrow and with that immediately set me up with a Brand New loaner car. Brought the car there the next day and in a short time the SYNC was fixed and I had my MKZ back. Thanks Chuck you are always helpful More

rewarding An overall positive experience: Detail use of car was afforded and was given the option to sign up for a class to learn how to use the sync system. An overall positive experience: Detail use of car was afforded and was given the option to sign up for a class to learn how to use the sync system. More

Purchasing my 2016 explorer I was not sure I was going to purchase another ford. But I decided to go back to dana ford and was very happy with the experience my sales person was I was not sure I was going to purchase another ford. But I decided to go back to dana ford and was very happy with the experience my sales person was jonathan taylor and the manager who helped us was Mike. I could not ask for a better experience they were so knowledgeable and answered all my questions (which were alot). Most of all they were patient with me since I am a very picky customer after all it is my money. LOL but they answered all my questions and I test drove a few to make sure I was going to be happy with my purchase and I am very. I would recommend anyone to go to dana . More

They are the definition of ANTI-customer Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proc Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proceeded with her script. Told me my lease was up soon and asked if I wanted to come in and pick out a brand new car. I said "no". She said "fine" and hung up. Anyone halfway concerned with keeping a customer would have at least tried to inquire 'why not' or at least ended the conversation on a pleasant note. This is just typical of the overall experience I have had with Dana Ford sales and service departments for the past 3 years; you're not worth their time if you're not making them money. More

service on car which i purchased there in 2009 I needed my directional signal fixed and found out there was a recall. I brought my car in, and was offered to wait no more than 2 hours, it was less I needed my directional signal fixed and found out there was a recall. I brought my car in, and was offered to wait no more than 2 hours, it was less than that. Its a pleasant place to wait and they make sure i get all my points and extras too. More

Excellent professional service Tony,Mike, Steve , and Sal were very helpful and professional. I will be sending people to this dealership. I would highly recommend this dealer to fr Tony,Mike, Steve , and Sal were very helpful and professional. I will be sending people to this dealership. I would highly recommend this dealer to friends. I have lease from here before and have had many positive experiences with the staff. Keep up the good work and thanks very much More

Simply the best! This is the third time dealing with Dana Ford and I wouldn't go anywhere else. Bob Ingrassia Is the best! I love my new Titanium Escape and he made This is the third time dealing with Dana Ford and I wouldn't go anywhere else. Bob Ingrassia Is the best! I love my new Titanium Escape and he made it possible for me! They also have great coffee! More

Always Superb Service This service center is by far the best I've ever experienced. Every time you walk into the service center you feel like your visiting Family. Servic This service center is by far the best I've ever experienced. Every time you walk into the service center you feel like your visiting Family. Service specialist Charles Puhan goes above and beyond to ensure that my experience with Lincoln meets every expectation I have. He is a true asset and Lincoln should be honored to have an employee take such pride in his work. Charles is a true pleasure to deal with and an excellent service specialist. More