Dana Ford Lincoln

Excellent Service And Respect Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke wi Today it is very hard to find excellent service respect and honesty I walked into Dana I had to get my routine maintenance for my ford edge spoke with Mr.Martin Franklin who greeted me with such respect and is very professional I explained what needed to be done with my truck he said no problem he then introduced me to Anthony Fallacaro who was very pleasant and lend me car for a couple of hours they called me when the car was ready it was amazing they explained in full detail what was done with the truck and they washed it for me. the service department was very pleasant I recommend this place I cannot believe a place like this can even exist on Staten Island I always thought you had to go to jersey for service or to purchase I did that and was disappointed once again thank you very much Mr.Martin Franklin and the staff at Dana Lincoln Mercury More

Initial service for a Lincoln MKC Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and s Made an appointment the day before and I received my preferred time slot. Was met at the automatic door opening by a staff member who greeted me and said that Anthony would be right there. within 5 minutes Anthony and I sat down to discuss what needed to be done to the vehicle (MKC). I just wanted my first checkup and had a minor adjustment to my sideview mirror (which turned out not to be a problem at all). They took my keys and I didn't see the car until everything was completed including a complimentary car wash. The entire process of waiting was about an hour and a half. There was fresh coffee and TV, if you want to watch. Overall, a very pleasant service visit with excellent staff. Oh I forgot that Frank Curry sat in the the car with me and reviewed some interesting technical details that I hadn't discovered yet. Very informative. My hats are off to you guys! More

Early Lease return and a new lease In less than 3 hours I returned my 2013 MKX ( 5 mos early on a 39 mo lease) and drove out with my new 2016 MKX The salesman Robert (Bob) Ingrassia wa In less than 3 hours I returned my 2013 MKX ( 5 mos early on a 39 mo lease) and drove out with my new 2016 MKX The salesman Robert (Bob) Ingrassia was a terrific guy and knew how to get things done to meet my financial goals and get me in the car I wanted for the dollars I wanted to spend... Great job al around this is my 2nd lease with them and my first was just as easy and the service throughout the years has been fantastic...Dana gets it!!! They know how to make the customer glad they went there... More

The works for my Explorer. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. Brought my Explorer in for the works package. Never talked into spending unnecessary money on my car. Always a pleasure. Keep up the good work. More

Good staff Very helpful and good costumer service..I had a good experience.. no problems.. they let me know when the parts are in.. I'll recommend this place to Very helpful and good costumer service..I had a good experience.. no problems.. they let me know when the parts are in.. I'll recommend this place to other people. More

"Good People" Great people whom I believe are fair, honest and respect.my sales person John Espinoza He was helpful, knowledgeable and kind Sales Manager worked wi Great people whom I believe are fair, honest and respect.my sales person John Espinoza He was helpful, knowledgeable and kind Sales Manager worked with us and kept us in budget ... Overall they are a great team. Dealing with Dana is great experience recommended to everyone looking for car or for service. More

amazing! Loved our lease experience from the receptionist to completion of the sale it was an amazing experience. Dana excels in quality, experience and price. Loved our lease experience from the receptionist to completion of the sale it was an amazing experience. Dana excels in quality, experience and price. AWESOME! More

service exceeded my expectations Brought my 2012 CPO MKZ in for first service and dealt with Anthony F. in service. The facility is first rate and waiting area spacious and comfortabl Brought my 2012 CPO MKZ in for first service and dealt with Anthony F. in service. The facility is first rate and waiting area spacious and comfortable. The service crew identified and corrected a couple of minor issues I had suspected were possible problems but had neglected to mention, only intending to have an oil and filter change. Anthony visited several times in the waiting area and kept me abreast with all details. Work was done in a timely manner. I was extremely pleased with Dana's service work and particularly Anthony's attention to detail. I won't hesitate to continue having them do my service work even with though I am crossing over from NJ. More

Warranty work and oil change service great service. Jamie checked me in. Gave me a time frame for repair and beat it. Entire staff was top shelf ,I own 4 ford vehicles and will be retur great service. Jamie checked me in. Gave me a time frame for repair and beat it. Entire staff was top shelf ,I own 4 ford vehicles and will be returning with them for service and repair Thanks John C More

lease turn in and release I had a very pleasant experience with my sales person. He was extremely knowledgable . I would highly recommend him. I would definitely return and pur I had a very pleasant experience with my sales person. He was extremely knowledgable . I would highly recommend him. I would definitely return and purchase or lease another vehicle in the near future. More