Dana Ford Lincoln

STAY AWAY I really don't know where to start... First I went to DANA to get a pre-owned Ford E-250. I got a 2014 with only 14,000 miles on it. It broke down in I really don't know where to start... First I went to DANA to get a pre-owned Ford E-250. I got a 2014 with only 14,000 miles on it. It broke down in the middle of Manhattan the very next day, we had to get towing to take it back to dealership, however towing company was trying to make me pay for towing even though i had extended warranty!!! The car was towed by certified towing company not to the dealership as it was supposed to be but to a parking lot overnight!!!!!(4pm it was picked up). Not only the back of the car was scratched by them but nobody wanted to pay for fixing it!!!! It only got worse from there. We owned the car for 3 months it was in the service for 29 days!!!!!!!! Finally when we took it to the service the last time we got rental and DANA was supposed to pay for it but they never called that our ford is ready and they cursed me when I asked if the roof they were supposed to paint was done!!!!???? Jeff( service guy) claimed they need separate authorization and I need to return the rental and wait a WEEK to get authorization for roof paint!!!!!!( roof paint was a screwed up job by DANA Before we got the car,After first car wash paint came off). I told them my car is staying in the service until everything is done and they will be paying for my rental until i get my car back. It appeared I was left with $750 bill by rental place!!!!!!!!!!!Why did i have extended warranty for? when finally I visited DANA with my lawyer they decided to trade in my car for a brand new ford transit! GREAT except my $10,000IS GONE right there. The car traded in was actually returned with no money back and I had to pay extra $10,000 as they told me it will go for paying off the bank percentage! BS!!!!!! It was supposed to be $3500 not $10,000!!!!!!!!! Also all i got returned was money from extended warranty!!!!! Seriously PLEASE BE CAREFUL WITH THOSE PEOPLE! JOHN DALEY AND JEFF ESPECIALLY! I AM CHANGING MY DEALERSHIP AND SERVICE! THEY DON'T DO ANYTHING RIGHT AND THEY ARE BEING RUDE AND CURSE LADIES(MY WIFE) ON THE PHONE WHEN SHE TRIED TO CALM DOWN THE SITUATION. BE ADVISED! More

GREAT!!! My Salesman - Mr. Joseph and his Sales Manager did an awesome job!!! My Wife and I were able to obtain the Ford Explorer we wanted with ALL the optio My Salesman - Mr. Joseph and his Sales Manager did an awesome job!!! My Wife and I were able to obtain the Ford Explorer we wanted with ALL the options we wanted at a VERY Fair price More

Quick & Painless into an Escape Went into the dealer interested in a '15 Escape and it was traded to another dealer prior to me getting there. There was another '15 Escape with more Went into the dealer interested in a '15 Escape and it was traded to another dealer prior to me getting there. There was another '15 Escape with more options that I wanted (sunroof, bigger engine, etc.) My Salesman, Frank worked with me to get me into that Escape for not much more money and stayed within my budget. The Manager, Anthony, was easy to deal with and the negotiations were super laid back and easy. Everything went smoothly, took a fair amount for the trade and cut me a check for the difference. The Finance Manager, Mike was laid back as well and didn't push for add ons. A real pleasure to deal with Dana and spent in total over 2 days a total of 3-4 hours there. More

Gets better and better all the time Excellence of service; great new service area; courteous workers - you can't beat that combination. Plus the price is right! I have been dealing wit Excellence of service; great new service area; courteous workers - you can't beat that combination. Plus the price is right! I have been dealing with Dana since 2010, and things get better and better all the time. More

Great service Great personal attention, Chuck at service is the best! ! The new waiting area is pleasant and I'm always out fast. I highly recommend it. Great personal attention, Chuck at service is the best! ! The new waiting area is pleasant and I'm always out fast. I highly recommend it. More

Leased a new 2015 Ford Explorer and 2015 Ford Escape We have been dealing with Dana for many years. It was time to renew our lease on our Last truck so we went in to see Juan to go over our options. As We have been dealing with Dana for many years. It was time to renew our lease on our Last truck so we went in to see Juan to go over our options. As always he was more then helpful and very accommodating. We walked out of Dana with Beautiful 2015 Ford Explorer Sport, and A 2015 Ford Escape which we were not even planning on. We are more than satisfied with both vehicles and can not thank Juan enough for always going above and beyond to meet all of our needs and concerns. I highly recommend Dana Ford Motors and Juan and our salesperson Tom who was very knowledgeable. More

Couldn't get a better deal Aggressive dealer..sold me my Lincoln lease and paid off two cars,which were both upside down. Beat the national lease special payment by $ 50 per mon Aggressive dealer..sold me my Lincoln lease and paid off two cars,which were both upside down. Beat the national lease special payment by $ 50 per month. I drove here from Orange Cty ny. 60 miles north passed at least 5 Lincoln on the way. The best service they DELIVERED MY CAR TO ME 60 miles away. More

Explorer sport I recently leased a 2015 explorer sport I had been leasing from another ford dealer and on reccommendation from my cousin who leased the same truck a I recently leased a 2015 explorer sport I had been leasing from another ford dealer and on reccommendation from my cousin who leased the same truck a week before. He instructed me to ask for Juan and let me tell you Juan is the guy you want to deal with he is courteous ,professional and really does all he can to get you into a truck on a fabulous deal . I was skeptical about switching dealers but am no more . A big shout out to Mary also she helped with every step of the lease . So I highly recommend Dana . Thanks to Juan I'm driving an awesome truck More

Ford Fusion 2016 I had an excellent experience with Dana Ford. From the minute I walked in every employee was very welcoming. Joby, the sales associate, was extremely I had an excellent experience with Dana Ford. From the minute I walked in every employee was very welcoming. Joby, the sales associate, was extremely patient with me and allowed me to test drive multiple cars. Even when I returned back on a second day, he continued to work with me until I was fully satisfied with signing a new lease. He was very accommodating and made sure I found the car I was most comfortable with. More

Wow ! I can't believe how quick ! Excellent, Excellent, Excellent... Nothing more needs to be said ! I came in for Brakes and I was out really quickly. My car checked out great after t Excellent, Excellent, Excellent... Nothing more needs to be said ! I came in for Brakes and I was out really quickly. My car checked out great after that. No more shaking in the steering wheel while braking. More