Dana Ford Lincoln

Returning Customer This is my 3rd consecutive Lease with Dana. In all cases, I had compared Dana with at least 2 other Ford Dealerships, and have always came to the same This is my 3rd consecutive Lease with Dana. In all cases, I had compared Dana with at least 2 other Ford Dealerships, and have always came to the same conclusion...Dana can't be beat ! Each of my Leasing experiences seem to have gone smoother than the last. The folks at Dana provide excellent Customer Service, which when coupled with a great price, makes for great overall Customer Satisfaction. ...and the FREE coffee they provide is awesome ! More

Exceptional from start to finish. Chuck Puhan was the best. My experience was exceptional. I have never in 50 years been serviced in such a professional manner as I was by Chuck Puhan. I cannot say enough abo My experience was exceptional. I have never in 50 years been serviced in such a professional manner as I was by Chuck Puhan. I cannot say enough about the experience. More

Great experience Wonderful staff. First time I was out of the dealership by noon. Sales rep. Was friendly not overbearing like other places I've been to. Sales manager Wonderful staff. First time I was out of the dealership by noon. Sales rep. Was friendly not overbearing like other places I've been to. Sales manager made sure we had everything we needed and that the experience was what we wanted. I will definitely be back. More

Great Service Dana Ford Lincoln gave me great service and was a great help for getting my first car. I would definitely go to them again for my next car Dana Ford Lincoln gave me great service and was a great help for getting my first car. I would definitely go to them again for my next car More

Sales Person I dealt with Thomas Caccese, extremely pleasant, knowledgable, easty to work with, not pushy, answered all my questions, very patient & reachable, can I dealt with Thomas Caccese, extremely pleasant, knowledgable, easty to work with, not pushy, answered all my questions, very patient & reachable, cannot say enough about. He was one of the reasons I bought a Lincoln. Looked at the Acura but didn't like the Sales people. More

Exceptional Went in to look at a 2015 Fusion on a Friday and by Saturday evening I had a car that I am now in love with. There was absolutely no fuss and the deal Went in to look at a 2015 Fusion on a Friday and by Saturday evening I had a car that I am now in love with. There was absolutely no fuss and the deal that Joe B gave me was absolutely phenomenal. Considering how well built the Fusion feels and the sheer number of features I can only hope to work with Dana for years to come. More

Service writers are the best If you need to take your car in for service at Dana Ford ask for Jeff. He will be there every step of the way to help fix your vehicle. Jeff called me If you need to take your car in for service at Dana Ford ask for Jeff. He will be there every step of the way to help fix your vehicle. Jeff called me multiple times during the days when my car was in for service to update me on the progress and he made sure that I was in a safe car when I got it back. My only regret is that I had to bring the car in multiple times for the check engine light problem. I'm happy with Jeff and the other service writers that worked with me and greeted me when I arrived every time. I'm sure if Jeff was physically able to be the one to work on my car and fix it he would have. His professionalism and kindness cannot be overlooked. More

Our new truck Thank you to the staff for working with us to find a new pickup and not pushing us to buy something we couldn't afford, but in finding a truck that me Thank you to the staff for working with us to find a new pickup and not pushing us to buy something we couldn't afford, but in finding a truck that meets our needs. More

Never ceases to amaze with the turn around of good. My car showed the oil was needed to be changed and would usually do so on my own, but after the stellar customer service from my last experience at Da My car showed the oil was needed to be changed and would usually do so on my own, but after the stellar customer service from my last experience at Dana, I thought I'd double down and press my luck and avoid changing oil in the freezing cold. Dealership conducted a general inspection which is expected. As a mechanic myself I have a tendency to ignore minor niggles and let larger problems arise. Other dealerships I've dealt with would have never physically brought me a part in need of change for my input, they typically would change it, throw out the part regardless if it was bad or good, and made me pay for service that was not necessary in my opinion. Dana's mechanics and techs are certified and experts in their own right, and could have made the decision on their own to clean, adjust, and install said parts, but actually came to me for my opinion with their suggestions. Like it should be. Like I've stated before, totally revamped service department, excellent customer treatment, and in my humble opinion as a trained machinery technician, great craftsman ship (clean shop, and where work was conducted under hood everything was wiped down and secured properly. Great stuff. Not to mention the free car wash getting caked up rock salt off completely. More

wonderful experience at Dana Ford Mary was very the best sales rep that i have ever worked with. She found us the best price on our new mustang, we had a great experience working with Mary was very the best sales rep that i have ever worked with. She found us the best price on our new mustang, we had a great experience working with her. More