Dana Ford Lincoln

"ATTENTION TO DETAIL" From my phone call to Dana Service, to the pick up of my car, service advisor Alexsandra explained every step and went out of her way to make me feel From my phone call to Dana Service, to the pick up of my car, service advisor Alexsandra explained every step and went out of her way to make me feel comfortable knowing that I would need to leave my car for several days. Within the following days after leaving my car, Alexsandra left me phone messages and e mails informing the progress of the servicing. Alexsandra also made the rental process easy with no stress. Dana Ford obtained a high-end service advisor and should celebrate her service and attention to detail. Thank you very much for such a seamless process. I have my car back and it's wonderfully washed with a stunning shine. More

Leasing a new car. The men and women at this dealership have made my experience a fulfilling and wonderful experience. 2015 Ford Escape was a perfect match, the Sales/F The men and women at this dealership have made my experience a fulfilling and wonderful experience. 2015 Ford Escape was a perfect match, the Sales/Finance personnel knew what they are selling, and quality of the product. I would recommend this dealer to anyone who wishes to have a good buying experience. More

Very good experience Frank was extremely responsive and friendly and was great at getting back to us with all our questions. Nouri was so organized, thorough, knowledg Frank was extremely responsive and friendly and was great at getting back to us with all our questions. Nouri was so organized, thorough, knowledgable and easy to work with. He made everything crystal clear and was a pleasure. It was an overall great experience More

Customer Service Experience From the moment I arrived at the dealership Jeff Pikarsky provided a professional greeting and proceeded to explain the service that would be performe From the moment I arrived at the dealership Jeff Pikarsky provided a professional greeting and proceeded to explain the service that would be performed. He provided updates on a regular basis and concluded the experience with a handshake and escorted me to the car. I was so impressed with the speed of the service and the professionalism of Jeff. Thank you FORD for hiring such an experienced and genuinely polite gentleman. Elissa DeMartini More

Such a wonderful experience! We were very happy with the service we received at Dana Ford! Marvin, our salesman, had the perfect approach for us. Friendly, sincere, energetic, and We were very happy with the service we received at Dana Ford! Marvin, our salesman, had the perfect approach for us. Friendly, sincere, energetic, and warm. We never felt hustled. The car business has such a reputation that we came in ready for battle, but Marvin immediately disarmed us with his candor and we could tell right away that he was on the level. Being treated with such dignity and respect made us think we could feel good about giving our money to Dana Ford. There was really a first-class, VIP feeling about the whole encounter. My 70 year old mother and infant daughter stayed in the waiting area for the six hours we were there, and both Marvin and the rest of the team went out of their way to make sure they had everything they needed to feel comfortable, from free espresso to a children’s playroom. One of the most important factors for us was how everything felt from the heart, not phony. Marvin really went above and beyond the calf of duty in a way we wouldn’t have expected. Replacing the car battery (at our request) meant that our newly purchased car would have to pass inspection again. But because it was evening and the garage crew had gone home, we would have to bring the car back the next day. When Marvin realized what a disappointment that was to us, he himself came to Brooklyn the next day, brought our car back to SI while we were at the office, passed it through the inspection and brought it back to Brooklyn again, all on his own time. Talk about going the extra mile! We would highly recommend Dana Ford, and Marvin, to anyone looking for a new vehicle. More

great experience! After dealing with Scarsdale Ford for many years, we have just moved into the area and were welcomed by Dana Ford with opening arms from their service After dealing with Scarsdale Ford for many years, we have just moved into the area and were welcomed by Dana Ford with opening arms from their service department and overall dealership. Just recently, we visited the service department several times and dealt with Matthew Azriel who has been exceptional in representing Dana Ford and thats one of reasons why they have sold my next car. More

Good service and cappuccino Very happy with sales woman Mary G. She made the car buying experience pleasurable. I would return and would see Mary again. Also the showroom was qu Very happy with sales woman Mary G. She made the car buying experience pleasurable. I would return and would see Mary again. Also the showroom was quite nice. More

Service Had wonderful service today. Chuck was a gentleman and professionalism is finally back at Ford. We had fast and courteous service, having someone who Had wonderful service today. Chuck was a gentleman and professionalism is finally back at Ford. We had fast and courteous service, having someone who was attentive and knowledgeable was a great comfort. Thank you! More

A professional management and sales staff The folks at Dana will do their very best to get you in the car or truck you want. They are professional, patient, and knowledgeable about their produ The folks at Dana will do their very best to get you in the car or truck you want. They are professional, patient, and knowledgeable about their products. Joe Bogigian and Juan Estrella are excellent at what they do. They will "massage" a deal for you so that you're happy with the purchase and the experience. Mike Angelone is a salesman of the same caliber. He too strives to please while maintaining professionalism, courtesy and his knowledge of the product he is selling. Jeff Beyer is the "The Finance Man". This is one guy you should request to see when you buy your car. He is a friendly "no pressure " person who will explain the different options available to you in terms of financing, warranty, and accessories for your new car. Martin Franklin is the Parts and Service Director. In addition to being the most knowledgeable Ford Service person in these parts of the USA, he is Customer Service oriented, making sure the customer is always satisfied. His Service writer Jeff Pikarsky will ensure your car gets the very best service you and your vehicle are entitled to. These are the people I deal with at Dana. I'm on my ninth vehicle with them and wouldn't buy a Ford or Lincoln anywhere else. More

Best experience I've had leasing a vehicle in my entire life My experience from when I walked in to leaving with my vehicle was the fastest that I have ever experienced, I was 100% satisfied with the sales perso My experience from when I walked in to leaving with my vehicle was the fastest that I have ever experienced, I was 100% satisfied with the sales person, Rich, the manager Joe B, and the finance guy, Jeff. I could have not asked for the process to go smoother than it did,. I am very happy and will continue to do business with Dana Ford, and send many referrals to them. More