Dana Ford Lincoln

Dana Ford review 12/31/14 My experience at Dana Ford was exceptional from the moment I walked in the door to the time I drove away with my new Ford Explorer! From the nice rec My experience at Dana Ford was exceptional from the moment I walked in the door to the time I drove away with my new Ford Explorer! From the nice receptionist to Tom C to John H (new salesperson who helped me) to the finance person (sorry, don't remember his name). Last buy definitely not least is the service I received from Joe Bogigian. He made me feel comfortable with the entire leasing process and made it extremely easy from start to finish. He showed an extremely high level of integrity and even went so far as to let me know that my wife (who will be the primary driver) can call him at any time if she needs help with anything or has any questions. Tom, John and Joe - thank you for making this experience a pleasant one! More

Dana lincoln Anyone who needs a car should go to Dana. The staff and new building are fantastic. The managers are friendly and salesmen are very professional. Than Anyone who needs a car should go to Dana. The staff and new building are fantastic. The managers are friendly and salesmen are very professional. Thanks to everyone who took the time to help me. More

Awful, Terrible, Never-Again Dealer, Great Salesman & Price I am sorry that I ever wrote a positive review of this place. While my salesman was excellent, the staff at this dealership are severely lacking in c I am sorry that I ever wrote a positive review of this place. While my salesman was excellent, the staff at this dealership are severely lacking in clerical and customer support skills. I phoned two weeks after my purchase to ensure that my registration documentation was properly filed (I do not live in NY), and they told me that there were missing items. That's right, I had to call them to find out that some documentation was missing. What was missing? A copy of the back of my driver's license, which they could have easily obtained at any point. That, and they mentioned that the effective date of my insurance was wrong. To recap, they made the phone call to organize the insurance change. This is all after an e-mail the day after my purchase to double check that they didn't need anything additional from me. I needed the registration process to be expedited, as my neighborhood is resident permit parking only. Now my registration is delayed another two weeks, during which time I cannot park in my neighborhood. To make everything more frustrating, everyone I spoke to on the phone was pretty rude, and didn't really care about taking care of me. I mean, what do they have in it? They already sold me a car. As a side note, Rich was a great salesman. More

I hate car shopping. I always hated car shopping and for the past couple of years I have been leasing all my family cars from tom caccese. He always gets me the right deal I always hated car shopping and for the past couple of years I have been leasing all my family cars from tom caccese. He always gets me the right deal and fast. I will never go anywhere else. I also wanted to thank joe for all weather mats. More

New Lincoln I purchased a new Lincoln mix from Tom at Dana today. He was very friendly and helped me find the exact car I wanted. I am sometimes a pain with makin I purchased a new Lincoln mix from Tom at Dana today. He was very friendly and helped me find the exact car I wanted. I am sometimes a pain with making decisions but Tom was very patient with me. I was a little upset that the interior and windows were not completely clean when I was given the car to take home but Tom offered another wash for the next time I come in to the dealership. More

Review for dana Thomas Cacesse was great at dana ford. Very welcoming and friendly. I did not expect to buy a car yoday but now I love my new car. Thomas Cacesse was great at dana ford. Very welcoming and friendly. I did not expect to buy a car yoday but now I love my new car. More

great experience Car buying was made simple and pleasant .Joby Joseph was terrific and knowledgeable. I would recommend the dealership and will forever be a customer. Car buying was made simple and pleasant .Joby Joseph was terrific and knowledgeable. I would recommend the dealership and will forever be a customer. Fantastic service ! More

Wonderful Experience Marla I had a wonderful experience leasing my new Ford Escape which had all the options I was looking for, plus many more. Frank Curry was very he Marla I had a wonderful experience leasing my new Ford Escape which had all the options I was looking for, plus many more. Frank Curry was very helpful explaining how to use these options and let me know that if I had any questions I could call him anytime for help. When my lease is up, I will definitely lease another vehicle from Dana Ford. More

Quick and easy Best car leasing experience around. Each employee is professional and proficient at their job. It starts from the owner and trickles down all the way Best car leasing experience around. Each employee is professional and proficient at their job. It starts from the owner and trickles down all the way to the entry level employees. Thanks for making my experience fast, easy and thanks for offering me a great deal. More

Happy customer I bought my first car from Tom who was very helpful and went to the extreme to make sure I knew everything about the car before taking it home. I bought my first car from Tom who was very helpful and went to the extreme to make sure I knew everything about the car before taking it home. More